Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 740 N Shortridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant delays in package processing, with many packages stuck at the facility for days or even weeks.
Customer Service
Feedback indicates a mix of experiences with customer service, with many customers citing rude and unprofessional behavior from staff, while a few noted friendly and helpful interactions.
Lost Packages
Several reviews mentioned missing or lost packages, with customers expressing frustration over the lack of updates and accountability regarding their shipments.
Staffing Issues
Many customers suggested that the facility is understaffed, leading to long wait times and poor service.
Operational Inefficiency
Customers expressed concerns about the overall inefficiency of the facility, with packages being misrouted or taking unnecessarily long to process.
MH
Melissa H.
6 days ago
1.0
My package has been bouncing around Indy for 5 days, has been to this facility twice, these people really need to get themselves together and do their jobs correctly.
IT
InnerLight Therapeutics
Nov 10, 2025
1.0
Driver took out part of my wall in my yard and drove off. I have security cameras. Its hard to hide the USPS symbol on the side of your vehicle.
CT
Cooper Trooper
Oct 16, 2025
1.0
My package has gone back and forth from this sorting facility in Indianapolis to Chicago and back multiple times. I LIVE in Indy!!! Last I saw it was back in Chicago and now it doesn't say where it is at all.
JC
Josh Campbell
Oct 7, 2025
1.0
I've had 4 shipments come through here and its takes forever to process. They must be short staffed because that's ridiculous the time it takes to process.
CD
Courtney Doche
Oct 6, 2025
1.0
They have my package been holding it for days !!!! I can’t get them in the phone at all why did my package go through there anyway
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 740 N Shortridge Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler; limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 740 N Shortridge Rd?
Monday through Friday from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online at https://www.usps.com/manage/po-boxes.htm or in person with two valid forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific lobby access hours.
Can you tell me about nearby places for related services around the Post Office on N Shortridge Rd?
Nearby, you can find Western Union for money transfer services, Koesters and Chavez Tax Services for accounting needs, and Kroger for groceries and pharmacy.
Are there nearby transportation or automotive service providers around the Post Office?
Yes, U-Haul Neighborhood Dealer offers truck rentals, and Indy Trading Company specializes in motorcycles and automotive services nearby.
What recreational or fitness options are available near the Post Office?
You can visit All Star Bowl for bowling entertainment or the nearby Ransburg YMCA and Harper J. Ransburg Branch YMCA for gym and fitness activities.
How can I get assistance with key and locksmith services close to this Post Office?
KeyMe Locksmiths, located nearby, provides professional locksmith and key services.