Brand Certified
United States Postal Service
2.3(189 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
740 N Shortridge Rd, Indianapolis, IN
46219, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 740 N Shortridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
740 N Shortridge Rd, Indianapolis, IN
46219, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
189 reviews
5 stars
52
4 stars
6
3 stars
6
2 stars
6
1 star
119
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays in package deliveries, with many packages sitting at the facility for extended periods without updates.
Customer Service
Feedback highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Passport Services
Customers experienced unprofessional behavior and inefficiencies regarding passport appointments, often being turned away or receiving inadequate service.
Lost Packages
Several reviews mentioned packages going missing or being misrouted, leading to concerns about theft and overall reliability of the facility.
- SDStephan DjFeb 20, 20261.0called to track a package that has been late for the past 4 days and the represnetative Nicole picked up with an attitude and hung up on me. Terrible expierience!
- IBIsela BautistaFeb 17, 20261.0MONA WILSON extremely RUDE I came in for a passport appointment and she was very very rude unprofessional and disrespectful her tone voice and attitude is Rude 2/17/26
- MLMark LoreyFeb 10, 20261.0My package made it across the U.S.A to this post and that is where the tracking stopped!!!! Has been sitting at this post for a week now! Please find my package and send it on the way
- AWaaron wiliamsFeb 9, 20261.0absolutely worst delivery service on the planet. always blaming the weather for their shortcomings even when it clears up. barely offers any support or sense of urgency when delivering packages, and some even take weeks past the set date of delivery. overall one of the worst postal services on the planet, though i guess thats what makes them so cheap
- APAle PazFeb 7, 20261.0If I could give 0 stars I would. They have passport application WALK IN hours posted for 11am-12pm Saturday, I showed up at 10:56am with my application already filled out, pictures in hand and everything I needed, I got to the window at 11:06am and was told they were done taking passport walking ins for the day. Waste of my gas and time. Don’t post walk-in hours if you’re not going to honor them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 740 N Shortridge Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler; limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 740 N Shortridge Rd?
Monday through Friday from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online at https://www.usps.com/manage/po-boxes.htm or in person with two valid forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific lobby access hours.
Can you tell me about nearby places for related services around the Post Office on N Shortridge Rd?
Nearby, you can find Western Union for money transfer services, Koesters and Chavez Tax Services for accounting needs, and Kroger for groceries and pharmacy.
Are there nearby transportation or automotive service providers around the Post Office?
Yes, U-Haul Neighborhood Dealer offers truck rentals, and Indy Trading Company specializes in motorcycles and automotive services nearby.
What recreational or fitness options are available near the Post Office?
You can visit All Star Bowl for bowling entertainment or the nearby Ransburg YMCA and Harper J. Ransburg Branch YMCA for gym and fitness activities.
How can I get assistance with key and locksmith services close to this Post Office?
KeyMe Locksmiths, located nearby, provides professional locksmith and key services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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