Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 740 N Shortridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
740 N Shortridge Rd, Indianapolis, IN
46219, United States
Hours
Reviews
2.4
175 reviews
5 stars
51
4 stars
5
3 stars
6
2 stars
6
1 star
107
What are people saying?
AI-generated from recent customer reviews
Package Delays
Numerous customers reported significant delays in package processing, with many packages sitting for weeks without updates.
Customer Service
Feedback highlighted a pattern of rude and unhelpful staff, with several customers expressing frustration over poor service experiences.
Lost Packages
Many reviews mentioned packages going missing or being lost entirely, leading to dissatisfaction and distrust in the service.
Inconsistent Operations
Customers noted inconsistencies in service, including unexpected closures and lack of communication regarding package status.
- JCJuan Casas2 days ago1.0IF YOU CANNOT STAND ANSWERING CALLS OR DEAL WITH COUSTOMERS YOU SHOULDNT WORK HERE I JUST CALLED TODAY TO SEE WHATS BEEN GOING ON WITH MULTIPLE PACKAGES THAT BEEN AT THIA LOCATION FOR WEEKS NOW THE LADY THAT ANSWER WAS Disgustingly RUDE LIKE I WAS TALKING IN A NICE CALM WAY AND SHE HAD ADDITUDE THE SECOND I ASKED ABOUT MY PACKAGES!! PLEASE KEEP YOUR NASTY ADDITUDE TO YOURSELF!!
- NMNYC Muscle3 days ago1.0This post office needs to be totally revamped, after an investigation into what is going on here. The most recent problem is a package I’m expecting to be delivered to zip code 46220 has been sitting there for 3 days. They expect to deliver it tomorrow. Last year they sent a package, that was supposed to be delivered to me in zip code 46220, to Chicago after sitting them for 3 days. When the package reached Chicago, it was immediately sent back to this post office, which then sent the package to my post office for delivery. They seem to be a major gateway for eastern Indianapolis and while you can try mailing things from a distant post office that may bypass this black hole, there’s nothing you can do about receiving packages. The post office seems to be totally disinterested in remedying the process and will never admit there’s a problem. An update on Jan 9, 2016 — they sent my package, destined to 46220 to Cincinnati!! Why??? I thought they had machines to sort the mail. Someone needs to learn their numbers.
- RWRobert Woodcock6 days ago1.0How does package go from shipping to destination and then sending it back out of the state just to send it right back to the same place?? The people working at this location clearly are incompetent employees. This branch stands as one of the Lowest Quality Post Office's in the US and the workers shows exactly why that is.. Clearly these packages aren't machine organized otherwise I would've received my package a few days ago. This place needs new employees or those employees need different attitudes...
- ECEduardo Espinoza CruzDec 26, 20251.0my international parcel got routed to this place and it has been stuck there for over 15 days, It was a xmas present for my fiancée abroad; I paid fast delivery, and sent with plenty of time just the postal service to leave it collecting dust at a warehouse or worse.... I pray they did not just lose or steal over $3500.00 worth of gifts. I regret so bad I used USPS, though in the past they have never failed me like this. I am not sure why this parcel when there in the first place.
- MWMark WatsonDec 22, 20251.0This Location does not do walk ins for passports
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 740 N Shortridge Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler; limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 740 N Shortridge Rd?
Monday through Friday from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online at https://www.usps.com/manage/po-boxes.htm or in person with two valid forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific lobby access hours.
Can you tell me about nearby places for related services around the Post Office on N Shortridge Rd?
Nearby, you can find Western Union for money transfer services, Koesters and Chavez Tax Services for accounting needs, and Kroger for groceries and pharmacy.
Are there nearby transportation or automotive service providers around the Post Office?
Yes, U-Haul Neighborhood Dealer offers truck rentals, and Indy Trading Company specializes in motorcycles and automotive services nearby.
What recreational or fitness options are available near the Post Office?
You can visit All Star Bowl for bowling entertainment or the nearby Ransburg YMCA and Harper J. Ransburg Branch YMCA for gym and fitness activities.
How can I get assistance with key and locksmith services close to this Post Office?
KeyMe Locksmiths, located nearby, provides professional locksmith and key services.