United States Postal Service

2.0
186 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7950 Southeastern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7950 Southeastern Ave, Indianapolis, IN
46239, United States

Hours

Reviews

2.0
186 reviews
5 stars
33
4 stars
10
3 stars
6
2 stars
5
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Delivery Issues

Frequent complaints about mail not being delivered, packages marked as delivered when they were not, and inconsistent delivery times.

Management Concerns

Customers expressed dissatisfaction with management's response to issues, citing a lack of accountability and poor leadership.

Facility Operations

Issues with the drive-up mail collection box being consistently full and not emptied on schedule, leading to safety concerns.

Mixed Experiences

While many reviews are negative, some customers reported positive experiences with specific staff members and efficient service.
  • JL
    Jeffrey Lian
    5 days ago
    1.0
    I am sorry to review but i have to because my important mail enclosure check was half cut off and i received it after two weeks.
  • DB
    Dave boyd
    Oct 11, 2025
    3.0
    seems there are days when they just dont feel like delivering, so they dont...not a good look
  • CC
    Corwin Catania
    Sep 24, 2025
    1.0
    this location is unable to print labels unless in QR as well as rude behavior by staff.
  • VK
    Varinder Kumar
    Sep 12, 2025
    1.0
    Staff is not giving respect to rude changes staff
  • ST
    Shelby Thompson
    Aug 4, 2025
    1.0
    I utilize the drive-up mail collection box they have outside the building very frequently. I am sending out 20-30 envelopes almost every other day with my business. To make sure my business orders were going to be collected that day I took a picture of the collection times to ensure I always do so. Monday-Friday it’s 11:30am and 5pm and Saturday’s are at noon (12pm) and 4pm. Understandable they don’t collect on Sunday’s. So, I usually always go before the final collection time. Consistently, about every other time I drive up to the box it is over-flowing. To the point that it’s unsafe. Anyone could drive up and just grab an envelope from the mouth of the drop-box. This seems incredibly unsafe for anyone’s mail that is just right there for the taking. I have never seen a collection box this full unless they aren’t collecting the mail the designated previous collection time. I find it hard to believe that in 5 1/2 hours it is already full again on any given random day of the week. Thankfully, if you happen to arrive when they don’t decide to randomly close or on a random holiday that they decide to follow, you can go in and drop off stamped mail inside. But it truly defeats the purpose of have a drive-up Mail Drop-box if they aren’t even going to collect the mail at the designated times or even collect on time. I stopped today at 4:30pm and it was over-flowing. Decided to come back after the collection time. 5:15pm and still over-flowing. This needs to be rectified ASAP as this makes it look like they are mismanaging and our own mail and parcels. Truly unacceptable!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.