United States Postal Service

2.0
190 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7950 Southeastern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7950 Southeastern Ave, Indianapolis, IN
46239, United States

Hours

Reviews

2.0
190 reviews
5 stars
36
4 stars
10
3 stars
6
2 stars
6
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions.

Delivery Issues

Frequent complaints about mail being delivered to the wrong address, packages marked as delivered but not received, and inconsistent delivery times.

Operational Problems

Customers reported overflowing mail drop boxes, long wait times, and inadequate staffing during busy periods.

Mixed Experiences

While many reviews were negative, some customers noted positive experiences with specific staff members and reliable service.
  • ES
    Elizabeth Schroeder
    6 days ago
    5.0
    Staff is patient and helpful!
  • TR
    Treasa Ragan
    Dec 16, 2025
    2.0
    This Post Office was unable to deliver mail with the correct address name and zip code and return label on it that yet was stickered yellow with return to sender insufficient address and unable to forward even though the parties have been at the same address for 10 years.
  • AV
    Andrew Visker
    Dec 11, 2025
    5.0
    This branch is not open at 6:30am. It opens at 8:30am. Self service is open at 6am.
  • JL
    Jeffrey Lian
    Nov 19, 2025
    1.0
    I am sorry to review but i have to because my important mail enclosure check was half cut off and i received it after two weeks.
  • DB
    Dave boyd
    Oct 11, 2025
    3.0
    seems there are days when they just dont feel like delivering, so they dont...not a good look

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.