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United States Postal Service

1.7
(176 reviews)

Business Details

4430 McCoy St, Indianapolis, IN
46226, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4430 McCoy St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4430 McCoy St, Indianapolis, IN
46226, United States

Hours

Reviews

1.7
176 reviews
5 stars
23
4 stars
4
3 stars
8
2 stars
5
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor service and dismissive attitudes.

Mail Delivery Issues

Customers frequently reported lost or misdelivered mail, with many experiencing significant delays and lack of accountability from the post office.

Long Wait Times

Many customers noted long wait times both in-person and on the phone, often with inadequate staffing to handle the volume of customers.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
  • AD
    Anita Deal
    Feb 1, 2026
    1.0
    Homeless people sleep in the lobby where the PO Boxes are located after hours, this makes checking PO Box very uncomfortable. The most recent occurrence happened on Sunday, February 1, 2026 at 10:45 AM
  • AA
    Ang
    Jan 28, 2026
    1.0
    Worst customer service around. If you want to be talked down to and not get your issue address, this is the place for you!
  • KS
    Koudedia Sylla
    Jan 13, 2026
    1.0
    Costumer service est very👎🏼
  • CJ
    Carla James
    Jan 2, 2026
    2.0
    Up until recently I've had decent experiences at the Lawrence post office. However, in the past few months I've deposited three packages inside the building at the dropbox, two with tracking numbers. All went missing. Only one has been recovered. The recovered package had a tracking number that showed as invalid for two weeks. The post office was not helpful in troubleshooting. It sounds like I would have no recourse if this package was never found and the tracking number continued to show as invalid. That defeats the purpose of having a tracking number. Fortunately, at least for this package, I can now see where it is. I've lost faith in this service and will likely use UPS when I have an option going forward.
  • BR
    B “Teeban” Robinson
    Dec 31, 2025
    1.0
    Hello everyone is have online order they say that this post office never pick it up it been a week and half ago and I stay in calumet city il I'm waiting for it as I read they reviews this must be the worst post office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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