United States Postal Service

1.7
169 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4430 McCoy St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4430 McCoy St, Indianapolis, IN
46226, United States

Hours

Reviews

1.7
169 reviews
5 stars
23
4 stars
4
3 stars
8
2 stars
4
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Mail Delivery Issues

Many customers reported significant problems with mail delivery, including lost packages, misdelivered mail, and long delays.

Wait Times

Customers frequently mentioned long wait times at the post office, often exacerbated by insufficient staffing.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, these positive experiences were overshadowed by widespread complaints.
  • LM
    Luna Marisca
    Oct 1, 2025
    1.0
    The important document I’ve been waiting for has still not arrived. I have already filed a complaint with the nearest USPS, but they stated that my document was shipped on August 23. I feel sad and stressed, yet I have not received it. I have already spent nearly $3,000 to process this document. Is there any justice for victims of lost important document packages like me?
  • CW
    Chrystal Westerhaus
    Jul 7, 2025
    1.0
    Waited for a supervisor for an outrageous amount of time. They could have cared less. 15+ - 20 minutes. After 20 minutes, the man looks at me and says, “She’s busy.” I said, “Me too.”
  • MM
    Mark
    Jun 25, 2025
    3.0
    Long wait, only 1 person working at the front counter. The gentleman worker, however, worked efficiently and was very nice.
  • ZM
    Zalayah Moss
    Jun 25, 2025
    1.0
    Lost my important mail I’ll never come back
  • RB
    Robert Banks
    Jun 19, 2025
    1.0
    I haven't received my mail at my apartment for over 6 weeks now and I called and still no mail ...what is going on guys ..no mail and I was told 2 weeks ago something would be done still nothing...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.