Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4401 E 10th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
128 reviews
5 stars
24
4 stars
5
3 stars
3
2 stars
6
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, creating a negative atmosphere for customers.
Mail Delivery Issues
Many customers reported significant problems with mail delivery, including missing mail, delayed deliveries, and packages being delivered to the wrong addresses.
Inconsistent Operations
Customers experienced issues with the post office being closed during posted hours and staff being unavailable to assist.
Employee Performance
While some employees received praise for their helpfulness, many others were criticized for their lack of professionalism and poor service.
FA
Felix A
3 days ago
1.0
have been waiting three weeks for a replacement mailbox key and cant get ahold of anyone. rude and condescending staff who are ALWAYS offended that they have to do their jobs.
I am not shocked at the long, detailed list of complaints and one star reviews for this post office but I am shocked that it is somehow still open!!!
BS
Brandon Stallworth
Feb 9, 2026
1.0
I visited this post office today with a simple question about some missing mail, and the experience was so uncomfortable that I almost turned around and left before even asking.
While I was waiting in line, the woman in front of me was purchasing a gift card. After completing her purchase, she politely asked a very simple, genuine question: whether the money was automatically loaded onto the card. She wasn’t rude or sarcastic—she just sounded like someone who had never bought one before and wanted clarification.
The clerk’s reaction was shocking. She looked visibly irritated and disgusted that the customer even asked. It was painful to watch. The customer did absolutely nothing to deserve that kind of treatment, and I felt secondhand embarrassment for her. No one should be made to feel small for asking a basic question.
Everyone has bad days, especially in customer service, but that does not justify treating people with open hostility or contempt. It creates a tense, unwelcoming environment for everyone standing there.
By the time it was my turn, I honestly didn’t even feel comfortable asking my own question. That’s how negative the atmosphere was.
This was some of the worst customer service I’ve witnessed in a long time. I won’t be returning to this location.
HS
Helene Smith
Jan 29, 2026
1.0
Have not been getting any mail for a week and when I call no one answers worst post office ever
JR
Jay Ro
Jan 22, 2026
1.0
Came in today at 9:05. The lobby was locked and there were 4 people waiting in line before me. The “supervisor” who finally decided to start helping people around 9:30 through the side grey door was rude and condescending. I didn’t catch his name, but he was African American with long braids/dreds. He stated they didn’t have any employees and that there was no manager on the premises, as to why the lobby was not opened. His lack of customer service skills was intolerable. I wish this place would just close and then everyone in the neighborhood could be directed on which post office to go to. There is always something negative about this place. Rude employees or undelivered packages. It will never change. I will be filing a formal complaint with the post master.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4401 E 10th St offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though some walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 1:00 PM, and closed on Sundays.
Can I get a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours may vary, so please check with this specific Post Office.
What is the fee for a passport photo at this Post Office?
The fee for a passport photo is $15.
Which nearby restaurants can I visit before or after my trip to the Post Office?
You can enjoy nearby restaurants such as Hardee’s, Wingstop, Happy Garden (Chinese cuisine), Subway, and Papa Murphy’s Pizza.
What nearby shops can I visit for beauty and grooming services?
Nearby beauty options include Beauty by Thread (salon and hair removal), King’s Beauty (cosmetics), and Nail Trap (nail salon).
Are there other postal or shipping services near this Post Office?
Yes, nearby you will find another US Post Office location, a UPS Access Point location, and various courier and delivery services.
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