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Visit your local Post Office™ at 4401 E 10th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Mail Delivery Issues
Many customers reported significant problems with mail delivery, including missing packages, delayed mail, and incorrect deliveries.
Staff Professionalism
Several reviews mentioned a lack of professionalism among staff, with complaints about employees being distracted, unengaged, or disrespectful.
Inconsistent Operations
Customers experienced inconsistent hours of operation, with reports of the post office being closed during posted hours and staff not being available.
Positive Employee Recognition
A few customers praised specific employees for their helpfulness and professionalism, indicating that there are some positive experiences amidst the overall negative feedback.
JJ
John
Nov 12, 2025
5.0
I ordered my stamps online
AJ
Angela James
Oct 31, 2025
5.0
Good
WR
William Rendfeld
Oct 17, 2025
1.0
I have attempted to reach out to the individuals here about mail that keeps on being delivered to my address FOR OTHER PEOPLE. Despite my complaints, I keep on getting other peoples' mail. I was told the last time that this had happened to call them, but NO ONE ANSWERS THE PHONE.
AT
Anthony Torvisco
Sep 18, 2025
1.0
This place was awful. I came in because I had a package that stated delivered but nothing was delivered. I live in a building with a staff that collects and distributes packages never had any issues with Amazon or any other deliveries. Came in to speak to see if I could speak to mail person. When I arrived to women were on their phones watching Tik Tok with vulgar language. When I asked about my package and gave tracking number, previously stating it was an international package, the “lady” told me “not our tracking number must be delivered by someone else”. I later went on to show her the tracking history which clearly states it came through this post office she simply stated “well it says delivered so was delivered must of been stolen”. Than she went back to go on TikTok. No options were offered or even reach out to carrier to check. Simply was dismissed. It’s sad to see how the postal service has declined so bad that they hired such unprofessional individuals as this woman.
KE
Katie Euliss
Aug 15, 2025
3.0
I visited this USPS post office location today to drop off a package. I didn't pre-print a shipping label - Honestly, I can never remember how shipping packages works because I do it so infrequently. I walked into the post office, and I told the female employee with braided hair that I needed to ship the package. She told me that I had to write the address on the package. I asked if there was a slip to fill out. She told me no - I needed to write the address directly on the box. I went to tape up the package at the counter - I figured it'd be okay since no one was in line. She quickly told me to move over to the table (instead of staying at the counter). I understood & moved - because more customers could arrive while I'm finishing things up. I wrote the "to" address on the box & returned to the counter - still no other customers. She told me there was no return address & that I needed to fill it out "like a letter." I went back to the table (she made sure to tell me to move back to the table even though I already was), wrote my address on it, and got back in line. That employee was busy helping another customer who arrived, but the older male employee who I usually see in this location showed up to help at another station. I kid you not, I handed him the package, and he said he'd never seen anyone write the addresses on the box in pen before. I glanced at the female employee, but I didn't say anything. Thankfully, the male employee got me sorted out & on my way. Basically, this post office is hit-or-miss. My favorite employee is the older male - He even cracks jokes sometimes to make his workplace less mundane, which I appreciate. The female employee who originally "helped" me... I don't think she likes being there at all. I don't blame her, but she could have at least offered decent customer service. Maybe she was having a bad day or a long week, though. Either way, this is the closest location to me, so I'll continue to utilize it. This location does offer "tap to pay" - so electronic payment methods can be used. (I wasn't sure before going.) Thanks for reading my review. Have a great day!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4401 E 10th St offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though some walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 1:00 PM, and closed on Sundays.
Can I get a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours may vary, so please check with this specific Post Office.
What is the fee for a passport photo at this Post Office?
The fee for a passport photo is $15.
Which nearby restaurants can I visit before or after my trip to the Post Office?
You can enjoy nearby restaurants such as Hardee’s, Wingstop, Happy Garden (Chinese cuisine), Subway, and Papa Murphy’s Pizza.
What nearby shops can I visit for beauty and grooming services?
Nearby beauty options include Beauty by Thread (salon and hair removal), King’s Beauty (cosmetics), and Nail Trap (nail salon).
Are there other postal or shipping services near this Post Office?
Yes, nearby you will find another US Post Office location, a UPS Access Point location, and various courier and delivery services.