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Brand Certified

United States Postal Service

3.2
(139 reviews)

Business Details

456 N Meridian St, Indianapolis, IN
46204, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 456 N Meridian St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
456 N Meridian St, Indianapolis, IN
46204, United States

Hours

Reviews

3.2
139 reviews
5 stars
58
4 stars
17
3 stars
6
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and unprofessionalism.

Efficiency

Many reviews mention slow service and long wait times, with some customers expressing frustration over delays in mail delivery and package handling.

Lost Packages

Numerous complaints about lost or misdelivered packages, with customers reporting issues with tracking and retrieval.

Facility Issues

Customers noted problems with signage, communication, and the physical condition of the facility, including lack of air conditioning.

Positive Experiences

Despite negative feedback, several customers shared positive experiences, highlighting helpful staff and efficient service during their visits.
  • TA
    Tyler Abbott
    Feb 21, 2026
    1.0
    I order tons of packages. They move through most the country pretty well, then get to Indy and sit for a week or more, or just never leave Indy. Place needs to get it together.
  • KB
    Kay Brown
    Feb 12, 2026
    1.0
    I would give this post office a negative review if possible. 45 min wait today, 1 teller working, sometimes 2 during the lunch hour. There were 5 people in front of me, 10 behind me. Multiple people left the line and after 45 mins, I also gave up and left. Returned at 5:12 as the office was open until 5:30. Doors were locked and closed. Absolute BS. Find another branch.
  • TT
    thugpen1
    Jan 30, 2026
    5.0
    Helpful workers made my experience extremely easy!
  • CM
    Chellarise Mendoza
    Jan 30, 2026
    1.0
    The employees are rude and unorganized they do whatever they want with mail including throwing it away taking it or given it away to anyone who comes to pick it up without asking for identification and I think it's important that they start putting cameras in the facility to catch them to ensure they are doing their job they dont ask for ID from individual so anyone can come and pick up your mail everybody in the building constantly use profanity cussing out customers you name it made a complaint several race back and still no one have got back with me even if they do catch them doing something wrong all they would do is rotate them around to another facility and not fire them
  • ES
    Elizabeth Strahla
    Jan 16, 2026
    5.0
    I come to this USPS multiple times a month, and I am consistently treated with patience and respect. Thank you Cheryl, and everyone else, for your wonderful service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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