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Visit your local Post Office™ at 3239 Tansel Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
If you can get your address changed somewhere else or online I would. This took far too long to get handled. I moved into my new place in July, went in to have the address changed and requested my keys. It took them several WEEKS to get me my keys and several attempts of me going up there in person because they kept changing the amount of time before they should be there. Now this was the first change of address I placed and I knew about the ID verification, so I offered my ID and was told they didn't need it. And then the second change of address had to be placed because it didn't take. After that one didn't take as well I attempted to go online and change it, but the website told me I had to go in person. So last week I went in again to find out why I wasn't getting any mail and made another request for a change of address. This time they DID look at my ID and told me I would get something in the mail verifying the change. Today, in December, I checked my mail, because I'm waiting on a bank card, and discovered that they had placed a "Vacation Hold" in my mail box for the months July thru August. In DECEMBER. So I went back in there to figure out why, and it turns out they've had MONTHS of mail sitting up there that I've been waiting on. Insurance cards, bank cards, bills, a partially opened letter(pictured), and to top it all off one of the address change verification letters!!! I am beyond disbelief at the fact that I had SEVERAL times gone up there and they never ONCE offered me my mail or told me that it was there. This is honestly ridiculous and if I could give less stars I would.
TLDR: this branch is more hassle than it's worth, change your address online if you can.
ZA
zainab alhaeek
Aug 22, 2025
1.0
So it says on the website, it should be closed at five but it’s 4 o’clock and they are closed and no no nothing. No one even there to talk to you just!!!!
CW
Chelsea Woolsey
Aug 5, 2025
2.0
Usually okay service but today the new lady said she csnt send to UK or Canada ? That make no sense I've never had a problem before
AW
Anita W
Aug 4, 2025
1.0
A person finally opened the service door at 8:50 a.m. to tell the 3 people in the lobby that the window that was supposed to open at 8:30 a.m. would not open because she had no clerk today. No sign was posted and she did not offer to assist the 2 people (one person left) remaining in the lobby.
I ask her to post a sign stating what she told us. That seemed to be a surprising ask but she said yes she would. No offer to tell us where the location of the nearest open postal service counter.
I go to this post office approximately 2x annually and the service and appearance has definitely deteriorated.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the Post Office located at 3239 Tansel Rd, Indianapolis?
You can send mail and ship packages, purchase money orders, rent PO boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the opening hours of the United States Postal Service at 3239 Tansel Rd?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online by visiting the USPS website, then complete your setup in person with valid ID.
Is 24/7 access to PO Boxes available at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes; please check with this location for specific access hours.
What nearby places can I visit before or after visiting the Post Office at 3239 Tansel Rd?
Nearby you can visit Clermont Lions Park for outdoor activities, stop by Dairy Queen for a quick meal or ice cream, or attend services at Clermont Church.
Are there nearby child care services close to the Post Office?
Yes, Learn & Love Child Care Learning is located nearby if you need child care services in the area.
Where can I find automotive services near the Post Office at 3239 Tansel Rd?
Nearby automotive services include Amoco gas station and McGuire Auto Center for vehicle repair and fueling needs.
How can I get directions or more information about this Post Office?
Visit the USPS website or use their mobile apps available for iOS and Android to find location details and services.