Brand Certified
United States Postal Service
2.2(173 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
6401 Gateway Dr, Indianapolis, IN
46254, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6401 Gateway Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
173 reviews
5 stars
39
4 stars
10
3 stars
6
2 stars
10
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.
Efficiency
Customers reported long wait times and inefficiencies in service, with packages often not being delivered or misplaced.
Helpful Staff
Some staff members, like Nate and Michelle, received praise for their helpfulness and professionalism, indicating that there are positive experiences amidst the negative.
Communication Issues
Many customers expressed frustration over the inability to reach the post office by phone and the lack of clear communication regarding package deliveries.
- ESEricka SmileyFeb 9, 20265.0Very kind, efficient, and knowledgeable workers. Helpful, friendly customers.
- WBWhitney BJan 29, 20261.0ICE has been confirmed stopping people at this post office location on 1/28/26
- KPKyler PauliusJan 15, 20265.0I went here to get a new passport I had the forms pre-filled and birth certificate ready and it was an easy process. The people working here very helpful and patient to everyone. I had Nate helping me and he noticed my plans to go out of country were closer than the passport would arrive and helped me expedite the process.
- ACAndrea CoeDec 20, 20251.0One of the WORST Post Office in the whole City
- VKV KNov 14, 20255.0Valerie was very attentive sweet and patient. This is the only post office i will be going to in the entire city. Very nice and helpful staff.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website