Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6110 W 25th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
163 reviews
5 stars
35
4 stars
6
3 stars
7
2 stars
3
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, leading to a negative customer experience.
Operational Issues
Customers frequently report problems with mail delivery, including lost packages and incorrect mail being delivered.
Inconsistent Staff Behavior
While some employees are praised for their kindness and efficiency, many others are criticized for their poor attitude and lack of professionalism.
Accessibility Problems
Customers have noted issues with the post office being closed during posted hours and long wait times.
Management Concerns
There are calls for better management and training to improve customer service and operational efficiency.
- SISegun IsaacNov 14, 20251.0I am very disappointed with the service at this post office. I was given the wrong mailbox key and was instructed to apply for a new one, even though the error was on their side. Despite placing my mail on hold, my mail was still delivered into the mailbox that I cannot access. I visited the location four times in one week, yet no one was able to retrieve my mail for me. Additionally, one of the staff members (a woman with dyed hair) consistently speaks to customers in an unnecessarily loud and harsh manner, which makes an already frustrating situation even worse. I hope management addresses these issues and improves customer service.
- KAKristian AraujoNov 14, 20251.0I moved to a new apartment I applied and made the payment for my new key it's been 4 months since I made the request and I have no answer from my case I go to the post office and the people are very rude and they don't give me any answer I try to call customer service and the robot operator just plays with your time really what a bad service
- DRDaniel RosalesOct 23, 20251.0Terrible service. They don't help you with anything. You lose packages and there's no help with anything. They just say they'll get in touch. Incompetence on the part of each and every one of their employees.
- JSJordan SnyderOct 16, 20251.0Extremely rude unhelpful lady at the desk. I can in because I was trying to locate documents that were shown to be delivered online and I had done my due diligence and had printouts of the confirmations. She kept cutting me off saying "I don't know where your stuff is" and when I was going to show the paperwork I printed she cut me off saying "I don't need to see your pictures". Wouldn't let me get words in edgewise or give any info to start a case. My mail is delivered to a locked apartment mailbox that only I should have a key for. Other letters in Informed Delivery from the same days arrived, but the two important mail pieces - a government-issued ID card and a work related card, both clearly important from their envelopes were missing. May be someone at this branch stealing mail. I've opened a case with USPS.
- CRCorrie RoystonOct 11, 20251.0I came to this post office to ship a package and asked the clerk if they had tape to seal it. She replied with an attitude, “Yeah, for $3.99.” I was honestly shocked because they didn’t used to charge for tape. Then another employee chimed in, saying, “You’re a great salesperson. Your customers come in asking all these questions. Do y’all go to the bank and question the teller when they ask for your ID?” Completely uncalled for. I wasn’t even talking to her. It’s always this same location, and unfortunately, it’s always our own people acting like this. Times like these, you’d think folks would value their jobs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Indianapolis?
The United States Postal Service is located at 6110 W 25th St, Indianapolis, IN 46224.
What are the operating hours for this Postal Service location?
This location is open Monday through Friday from 8:30 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What other services are offered at this Post Office?
In addition to mail and package shipping, this Post Office offers money orders, PO Boxes, passports, gift cards, and more.
How can I get a PO Box at this location?
You can reserve a PO Box online and complete the setup in person at this Post Office. Bring two valid forms of ID if applying in person.
Are PO Boxes accessible after regular hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this specific Post Office.
What nearby locations can I visit before or after coming to the Post Office?
Nearby you can visit the Speedway Chamber of Commerce, Mexico City Kitchen restaurant, and nearby retail stores like Harbor Freight Tools and American Freight Appliance, Furniture, Mattress.
Is there a place nearby where I can grab a bite or relax after visiting the Post Office?
Yes, close to the Post Office are dining options like Mexico City Kitchen and Union Jack Pub, offering Mexican food and pizza respectively.
How can nearby services like the Speedway Chamber of Commerce help me when I visit the Post Office?
The Speedway Chamber of Commerce supports local businesses and can provide community information or resources if you are new to the area or need assistance connecting with local services.