Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5811 in Indianapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Heart Of Broad Ripple Village Behind Einstein Bagels.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
243 reviews
5 stars
164
4 stars
8
3 stars
5
2 stars
5
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Dee and Jeffrey providing exceptional service.
Efficiency
Customers frequently noted the quick and efficient service, often highlighting the fast processing times for shipping and returns.
Staff Knowledge
Several reviews mentioned the staff's knowledge and ability to assist with various services, contributing to a positive customer experience.
Cleanliness
A few customers suggested improvements in cleanliness, particularly regarding the carpet, indicating that while the service is good, there are areas for enhancement.
Service Issues
Some customers reported negative experiences related to specific staff members and issues with service availability, particularly regarding notary services.
- MDMarcus Day3 days ago5.0The customer service and punctuality of the delivery was amazing!
- JMJordan Madison5 days ago5.0Positive Customer service and knowledge
- SNSavannah NicholsNov 16, 20255.0Tyrese was amazing and helped us! He was so helpful! I would come back!
- CCChloe CainNov 10, 20255.0The assistant manager Dee single handedly saved my wedding day! My wedding flowers were stuck at a facility in Florida and after many hours stuck on 800 number phone calls, he showed genuine concern and went above and beyond to try and help me. He treated my big day like his. I am forever grateful for his kindness. Stayed on hold for almost 2 hours waiting for someone to escalate the issue- because of him and him alone they arrived the night before. UPS is lucky to have him as an employee!
- RRRandyNov 9, 20255.0Blessed for your help today. I didn't know what to do but I was helped out with everything I needed done and with great help 🙏 thank you so much Mr. White, R Thank you once again 😊😁😊😊😊
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5811 in Indianapolis offer?
The UPS Store #5811 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #5811 located?
It is located at 1075 Broad Ripple Ave, Indianapolis, IN 46220, behind Einstein Bagels in the heart of Broad Ripple Village.
What are the operating hours of The UPS Store #5811?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #5811 open on holidays?
The store is closed on some holidays such as Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). On other holidays, it operates regular hours.
What payment options are accepted at The UPS Store #5811?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5811?
You can call them at +1 317-466-9616 or email store5811@theupsstore.com.
Do The UPS Store #5811 offer mailbox rental services?
Yes, they offer mailbox services for mail and packages.
What are some nearby services to The UPS Store #5811?
Nearby services include Midtown Trees (tree services), Freije Brands (marketing and advertising agency), and Society Design Company (interior design and home improvement).
What nearby real estate services can customers find near The UPS Store #5811?
Customers can find Dream Team Property Solutions LLC and Virtue Cash Buyers offering appraisal, real estate, and property management services near The UPS Store #5811.
Are there any nearby community or social service organizations near The UPS Store #5811?
Yes, organizations such as American Pain & Disability Foundation and Puerto Rico Rise Up are nearby social service organizations.