Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2812 in Indianapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Plaza Between Emerson And Arlington.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
174 reviews
5 stars
119
4 stars
11
3 stars
3
2 stars
5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Amy, Joseph, and Brittany for their exceptional service.
Staff Attitude
While most reviews highlighted positive interactions, there were several complaints about rude or dismissive behavior from some employees, indicating inconsistency in staff attitude.
Efficiency
Customers frequently noted the quick service and ability of staff to handle busy situations effectively, although some mentioned long wait times due to insufficient staffing.
Pricing Concerns
Several reviews expressed dissatisfaction with pricing, particularly regarding additional charges for services like Amazon returns and printing, suggesting a perception of being overcharged.
- LHLinda HamiltonDec 18, 20255.0Amy was so wonderful in handling such a busy group of customers in such an exemplary manner. She kept her cool, remained calm, and quickly handled all customers quite well!! I was amazed how quickly the big line of customers were handled!!!
- TATheresa AndradeDec 5, 20255.0This store is an awesome store. The people that work there are always polite friendly and very knowledgeable about what needs a customer has. I wish every customer service representative was like them; I think we would have a more pleasant world.
- DBDarrell ButcherDec 2, 20255.0They completed the task that I needed them to do and we're willing to do it quickly
- SCSarah ChoSep 22, 20251.0“The service was efficient, but the employee’s attitude was disappointing. I felt dismissed when my thank you was ignored and treated with less respect compared to others. Not what I expected from UPS.”
- JBJoyce BeanSep 14, 20255.0I had 2 heavy, awkward items to return. I have handicap issues and was unable to get these items in the store. One of the female clerks brought them both inside and packed one in a box. Extremely helpful!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2812 in Indianapolis offer?
The UPS Store #2812 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the hours of operation for The UPS Store #2812?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store #2812 open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM, though holiday hours may vary.
Where is The UPS Store #2812 located?
The UPS Store #2812 is located at 5351 E Thompson Rd, Indianapolis, IN 46237, inside the Kroger Shopping Plaza between Emerson and Arlington.
What payment methods are accepted at The UPS Store #2812?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2812 offer mailbox rental services?
Yes, mailbox rental services are available for managing mail and packages conveniently.
Are there shredding services available at The UPS Store #2812?
Yes, document shredding services are provided for secure disposal of sensitive materials.
Which nearby dining option can I visit before or after visiting The UPS Store #2812?
You can visit Papa Murphy's Take 'N' Bake Pizza, a nearby pizza and American restaurant, for a meal before or after your visit.
What nearby fitness centers are close to The UPS Store #2812?
VASA Fitness and Anytime Fitness gyms are located nearby, offering options for exercise and recreation near the store.
How can nearby businesses like Shred Nations complement the services at The UPS Store #2812?
Shred Nations nearby also offers shredding and professional services, which may be useful for customers seeking additional or bulk shredding options.