The UPS Store

4.2
233 reviews
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Business Details

6929 E 10th St, Indianapolis, IN
46219, United States
(317) 351-1200
https://locations.theupsstore.com/in/indianapolis/6929-e-10th-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2845 in Indianapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Southeast Corner Of 10th And Shadeland.

Details

  • DeliveryNot available

Location

The UPS Store
6929 E 10th St, Indianapolis, IN
46219, United States

Hours

Reviews

4.2
233 reviews
5 stars
174
4 stars
13
3 stars
6
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with several employees receiving specific commendations for their service.

Efficiency

Many reviews highlighted the quick and efficient service, with customers often noting minimal wait times even during busy periods.

Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive customer experience.

Inconsistency

Some customers reported negative experiences, particularly regarding specific employees' knowledge and service quality, indicating inconsistency in staff performance.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, feeling that certain services were overpriced compared to competitors.
  • AT
    Ashley Tandy
    Oct 23, 2025
    5.0
    Location, wait time, professional and cleanliness
  • JD
    Johnay Douglass
    Sep 30, 2025
    5.0
    Ryan was patient & very helpful from beginning to end of process. I needed a form printed, notarized, and mailed off what I thought was going to be a long process for done easy smooth and pretty quick.
  • FO
    Frange Ose
    Aug 23, 2025
    2.0
    Poor customer service at this location.
  • NH
    Nicole Hopper
    Aug 11, 2025
    5.0
    Rondrice handled the longest line I've seen like a pro with great knowledge and patience! I was completely satisfied with his help. He was by himself and was AMAZING!!
  • OO
    Othello
    Jul 24, 2025
    1.0
    Wednesday afternoon, the line was out the door. There was only one worker (judging by his slow pace, you'd think there were two workers and one customer). After a few minutes, a lady who was in front of me gave up and walked out. I waited another 5 minutes. The line wasn't moving: there was one (slow) worker when the UPS store needed three workers. Package still in hand, I gave up and left. As I approached my car, the man who had been standing at the UPS entrance since I go there followed me. He waited behind me till I got in my car, then spoke to me through the window. He begged for money. He said he needed money because he was hungry and wanted Taco Bell. I told him I'd get him Taco Bell. I asked the man what he'd like. He said he wanted to buy the food himself; he refused food and insisted I give him money so he can buy food.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2845 in Indianapolis offer?

They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.