Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2845 in Indianapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Southeast Corner Of 10th And Shadeland.
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Eric and Kyle providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service, even during busy times, although some customers experienced long wait times due to understaffing.
Mixed Experiences
While most feedback was positive, there were notable complaints about poor customer service from specific employees and issues with package handling.
Cleanliness and Organization
Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly for printing services, comparing them unfavorably to competitors.
OW
Oliver Watts
2 days ago
1.0
This store is a joke. There is usually only one person behind the counter even though there is constantly a line out the door. I do not go here unless I have to make a return and have no choice. This is managed so horribly, it's not even funny.
SG
Sky Galliher
6 days ago
5.0
Eric is always so kind, knowledgeable and hard working. We have always had a great experience here!
ED
Ebony Dillon
Dec 27, 2025
5.0
Staff is always very kind with good attitudes despite long lines!
AP
Amanda Pepper
Dec 22, 2025
5.0
This location, the employees and especially Eric are always quick, courteous and so helpful!
RB
Randall Brown
Dec 15, 2025
1.0
Go somewhere else save the frustration. Called ahead to ensure they can notarize a document only to drive 40 minutes and get there to have them refuse