The UPS Store

4.2
240 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2845 in Indianapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Southeast Corner Of 10th And Shadeland.

Details

  • DeliveryNot available

Location

The UPS Store
6929 E 10th St, Indianapolis, IN
46219, United States

Hours

Reviews

4.2
240 reviews
5 stars
180
4 stars
13
3 stars
6
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Eric and Kyle providing exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service, even during busy times, although some customers experienced long wait times due to understaffing.

Mixed Experiences

While most feedback was positive, there were notable complaints about poor customer service from specific employees and issues with package handling.

Cleanliness and Organization

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly for printing services, comparing them unfavorably to competitors.
  • OW
    Oliver Watts
    2 days ago
    1.0
    This store is a joke. There is usually only one person behind the counter even though there is constantly a line out the door. I do not go here unless I have to make a return and have no choice. This is managed so horribly, it's not even funny.
  • SG
    Sky Galliher
    6 days ago
    5.0
    Eric is always so kind, knowledgeable and hard working. We have always had a great experience here!
  • ED
    Ebony Dillon
    Dec 27, 2025
    5.0
    Staff is always very kind with good attitudes despite long lines!
  • AP
    Amanda Pepper
    Dec 22, 2025
    5.0
    This location, the employees and especially Eric are always quick, courteous and so helpful!
  • RB
    Randall Brown
    Dec 15, 2025
    1.0
    Go somewhere else save the frustration. Called ahead to ensure they can notarize a document only to drive 40 minutes and get there to have them refuse

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2845 in Indianapolis offer?

They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.