The UPS Store

4.2
209 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1974 in Indianapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Block West Of Monument Circle, Between Illinois & Capitol Ave.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • Onsite servicesAvailable

Location

The UPS Store
133 W Market St, Indianapolis, IN
46204, United States

Hours

Reviews

4.2
209 reviews
5 stars
157
4 stars
8
3 stars
3
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Kaye and Nichole going above and beyond.

Efficiency

Customers frequently noted the quick service and short wait times, even during busy periods, making the shipping process smooth and hassle-free.

Mixed Experiences

While most reviews were positive, there were some negative experiences regarding rude staff and issues with package handling and delivery.

Location Convenience

The store's location was appreciated for its accessibility, although parking was mentioned as a challenge.
  • CG
    charan gangala
    5 days ago
    5.0
    Thanks to Nichole and Glen for helpful service ..checkout for them ..they will take care of you. 💫
  • SF
    S Fa
    Dec 24, 2025
    5.0
    Great location, very flexible and convenient working hours, but the most important: great customer service. Staff is friendly, professional, and fast: they do a small talk and job at once; they handle lines smoothly and the waiting time is very short even in the rush hours.
  • HO
    Halimat Olaniyan
    Dec 16, 2025
    5.0
    I always go to this UPS store because they have packaging and will make a label and it’s the closest one to me. Parking down there is a struggle but once you’re inside the staff are so incredibly friendly and helpful! Today I had to send off 4 packages to 4 different locations and I was kind of a mess/rushing before work. Nichole helped me and was patient enough to allow me to get organized while helping others. Me and the three people who walked in after me all got in and out in under 10 minutes! That’s got to be a record time for the holidays! Thanks for making the process quick and easy Nichole!
  • EH
    elsa helms
    Dec 12, 2025
    5.0
    Kaye, outstanding went above and beyond her job today thank you so much. Elsa.
  • LB
    Leonard B
    Dec 2, 2025
    5.0
    So I assumed the process would have taken some times, however surprisingly Thanks to Ms. Flash, we wrapped things up in a matter of seconds! Great customer service and everyone was very friendly. I would definitely come back again and again and again. Thank you for such great service

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1974 in Indianapolis offer?

The UPS Store #1974 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.

Where is The UPS Store #1974 located in Indianapolis?

It is located at 133 W Market St, 1 block west of Monument Circle, between Illinois and Capitol Ave in Indianapolis, IN 46204.