With a focus on the community of small businesses and consumers, Staples in Indianapolis, IN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees like Jasmine and Faraz received high praise for their helpfulness, others, particularly managers like Steve, were criticized for being rude and unhelpful.
Product Availability
Customers appreciated the variety and availability of products, but some reported being unable to find specific items they needed.
Store Cleanliness
Several reviews highlighted issues with store cleanliness, particularly in the restrooms, which were described as unsanitary.
Printing Services
The printing service received both positive and negative feedback; some customers were satisfied with the quality and speed, while others experienced delays and issues with their orders.
Staff Knowledge
While many customers found staff to be knowledgeable and helpful, there were instances where employees were unable to answer questions or assist effectively.
SG
Steven G
5 days ago
5.0
Friendly staff, clean store, well-stocked, easy to find clearance.
CL
Chery Lebitsch
Feb 22, 2026
5.0
I always go to Staples for my office purchases. Product availability and customer service is always pleasant and knowledgeable
LD
Lydia Davis
Feb 20, 2026
5.0
Our experience with Staples located on 86th St in Indianapolis has always been welcoming, professional, responsive. Through our years, our outreach and ministry marketing material and other needs has always been excellent!
DB
Danielle Buckner
Feb 13, 2026
1.0
Will never visit this staples again. Male staff members were very rude and snappy for no reason. Steve was throwing things around and refused to answer any questions I had. I have honestly never been treated this way in a store before. It really threw me off guard.
RC
Rocky Cal
Feb 2, 2026
5.0
Great printing service! They turned out beautiful!