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Staples

3.9
(182 reviews)

Business Details

(317) 722-9853

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Indianapolis, IN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
6101 North Keystone, Indianapolis, IN
46220, United States

Hours

Reviews

3.9
182 reviews
5 stars
100
4 stars
34
3 stars
9
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during Amazon returns and TSA Precheck services.

Staff Friendliness

Some employees were praised for being friendly and helpful, while others were noted for their lack of engagement.

Product Availability

Customers appreciated the wide variety of products available, although some reported issues with stock and inventory accuracy.

Efficiency Issues

Several reviews highlighted inefficiencies in service, particularly during busy times, leading to frustration among customers.
  • LP
    Leigh Perry
    Feb 8, 2026
    5.0
    We needed a small print job for a Saturday morning event that started at 9 AM. I am remote and contacted them early on Friday morning. They graciously offered to move it to the front of the queue and saved the day! Everyone was very kind and helpful, and the quality of the work was excellent.
  • AA
    AskRonnii
    Feb 6, 2026
    4.0
    The website ordering and in-store pickup experience was truly 5 stars and exactly what I needed. I appreciate having a brick-and-mortar option where I can connect with real people and pick up an item when I need it. That said, the in-store energy falls short. The space feels dated and sparse, which makes it less inviting. For those of us who work from home, getting out is often about connection, not just convenience. A more coffee-house/inspirational vibe, could really elevate the experience and encourage customers to stay, browse, shop more and return more often.
  • EQ
    Emma Quasny
    Jan 20, 2026
    1.0
    The lady that helped me for the tsa pre check was extremely rude. The first time I was a walk in and she said well I guess I’ll just miss my bus since they stop doing the service at 5pm, which is fine so I left (but I didn’t realize they stopped at 5pm) but like I said I was a walk in so I wasn’t expecting to get in. Then I scheduled an appointment this time but she was so rude throughout the whole process. I was asking questions and she was just giving me a snarky attitude before I could even finish the question. I would not recommend going here for your tsa anything and I will not be coming back that’s for sure. I get customer service as I have been in the industry for a long time, but there is no need to be rude if no one is rude to you. Seems like she doesn’t want to be there and maybe she shouldn’t. She should hop on that bus and find a different job.
  • RR
    Rachel Ragland
    Jan 10, 2026
    1.0
    Multiple employees in the store. Yet one person processing Amazon returns and trying to run cash register.
  • GH
    Gabby Hughes
    Jan 9, 2026
    5.0
    i had a phenomenal experience here! the staff were extremely helpful and i was in and out in no time.

Frequently Asked Questions About Staples

What services does Staples in Indianapolis offer?

Staples offers innovative printing, shipping, technology, travel, and recycling services, along with products and inspiration essential to working and learning.

What are the Staples store hours in Indianapolis?

Staples is open Monday to Friday from 8 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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