Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at East Indy Exchange Building 2 in Indianapolis offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
Location
Hours
Reviews
2.7
288 reviews
5 stars
105
4 stars
15
3 stars
12
2 stars
11
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members like Dell and Angela for their helpfulness, many others reported poor customer service experiences, including difficulty in reaching representatives and receiving inconsistent information.
Delivery Issues
Numerous reviews highlighted significant problems with package delivery, including delays, packages being marked as delivered without attempts being made, and packages being lost or delivered to the wrong addresses.
Communication Problems
Customers frequently expressed frustration over a lack of communication regarding their package status, with many stating that tracking information was inaccurate or not updated.
Mixed Experiences
There were mixed reviews regarding the service quality, with some customers having positive experiences with specific employees, while others reported overall dissatisfaction with the service.
Overall Discontent
A significant number of reviews conveyed a strong dissatisfaction with DHL's service, with many customers stating they would not use the service again and recommending alternatives.
- MPMarilyn PalominoNov 17, 20251.0I was suppose to receive two separate packages and the driver only gave me one. I've been trying to contact support because the driver marked both as delivered and still waiting to hear back.
- RRRentPrepNov 17, 20251.0Worse experience with front desk, I wouldn’t record anyone do business here.
- VFVictor FiglinNov 13, 20255.0Great experience with DHL. The lady at the counter was polite and processed shipment in a timely mannner.
- JMJackie MitchellNov 4, 20255.0Del helped me with my shipment to Italy. She was very helpful and it was an outstanding experience.
- AGAnuja GoreOct 30, 20251.0Horrible service. They have not published their office phone number for a reason. Our package is stuck from many days with these people. The service is not all efficient and no proper updates on the app.
Frequently Asked Questions About DHL Express Service Point
What services does DHL Express Service Point at East Indy Exchange Building 2 offer?
The DHL Express Service Point offers international shipping services and next day shipping and delivery for personal or business needs, including shipping luggage, passports, or packages of any size.
What are the operating hours of DHL Express Service Point in Indianapolis?
The service point is open Monday to Friday from 10:00 AM to 7:30 PM and is closed on Saturdays and Sundays.
Where is the DHL Express Service Point located?
It is located at 365 Strategy Dr, Suite 300, Indianapolis, IN 46229, USA.
Does DHL Express Service Point provide delivery services?
Yes, DHL Express Service Point offers delivery services.
What payment options are accepted at the DHL Express Service Point?
Payment options include American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
How can I contact DHL Express Service Point?
You can call the local phone number at +1 317-493-0749 or the main phone number at +1 800-225-5345.
Is there an app available to use DHL services on mobile?
Yes, DHL has apps available for Android via the Google Play Store and for iOS via the Apple App Store.
Are there other DHL freight and cargo services nearby?
Yes, there are multiple DHL freight and cargo service locations nearby, which could be useful for customers requiring additional shipping or logistics options.
What other types of businesses are located near DHL Express Service Point?
Nearby businesses include movers like A Arnold World Class Relocation, pest control services like Terminix, and printing services like SpeedPro North Indianapolis and CanSource, which could be helpful for customers needing related support services.
Can I visit nearby gyms or recreational centers when visiting DHL Express Service Point?
Yes, Champion's Edge is a nearby sports and recreation venue including a gym, offering a place to work out or relax before or after your visit.