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Visit your local Post Office™ at 8500 Kennedy Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
They have given me misinformation twice over two separate appointments for getting a passport. Was initially told I couldn't write in the passport form myself Westchester caused me to have to leave and print in my own forms.
I come back with forms printed and filled in and they told me I could have written in them. Only issue this time was I didn't have my mother's date of birth on the printed form. They told me to reprint and refill out and then come back back, make ANOTHER appointment which can't be same day and then come back for the appointment. Now I was frustrated so I pressed the issue. Turns out they don't need my mother's date of birth on my application since I'm 32 years old. They are refusing to help me now same day and pushing me off to another location.
Seems I can't get my passport moreso because they don't want to help
TB
Tashianna “Goal Getter” Black
Sep 25, 2025
5.0
Yesterday, September 24, 2025 around 3:38 PM. I had the pleasure of witnessing some of the best customer service I’ve seen in a while. Postal representative Janelle Remained calm after dealing with a Belligerent “Karen” type customer. Not only did she remain calm she was able to assist the Next guest, as if nothing had just happened prior to that encounter. She was stellar and every time I enter this location I’ve always had pleasant experiences. I don’t quite understand why this location has such a low rating. It could be just because a bunch of Karen’s.
MM
Ms.G .Murphy
Aug 8, 2025
5.0
I have been going here for 16 years and never had any issues at all.Sometimes when customers cant get their way they do become angry and leave bad comments.I know because I worked for a different Post Office for 38 years so I know how customers can be.keep up the good work HIGHLAND POST OFFICE!!!
II
Izzy219
Aug 6, 2025
2.0
I sent a package through Office Depot in Highland and the last scan went through here, although I was contacted it’s a shame my package is probably lost forever and it was a birthday gift for my sister in another state highly disappointed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
It is located at 8500 Kennedy Ave, Highland, IN 46322, USA.
What are the operating hours of this USPS location?
The USPS at 8500 Kennedy Ave is open Monday to Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 3:00 PM. It is closed on Sundays.
Does this Post Office provide passport application services?
Yes, this Post Office accepts first-time U.S. passport applications and can process passport photos by appointment.
Is an appointment required for passport services at this location?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
Can I rent a PO Box online and access it after hours at this Post Office?
Yes, you can reserve a PO Box online and most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
What other services can I find at this USPS location besides shipping?
Besides shipping, services include money orders, Post Office boxes, passports, gift cards, and more.
Are there any nearby places to visit before or after using the Post Office at 8500 Kennedy Ave?
Yes, nearby places include Highland Bike Trail for outdoor activities, Highland Farmers Market for fresh produce, and Loanes Nails and Spa and Black Label Barbershop for beauty services.
How can nearby businesses like Loanes Nails and Spa and Black Label Barbershop be convenient for customers of the USPS?
Customers can combine errands by visiting postal services and then enjoying personal care services such as a manicure or haircut nearby.
Is there medical care near the Post Office at 8500 Kennedy Ave?
Yes, TruCare Medical Center and Gauri Kalokhe MD are nearby for pediatric and neurological care respectively, convenient for customers who might need medical appointments.
What are some community services near the USPS location on Kennedy Ave?
Nearby community services include the Chamber of Commerce and Highland Vfw Indiana, providing resources that might interest local residents and businesses.