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United States Postal Service

2.3
(97 reviews)

Business Details

8500 Kennedy Ave, Highland, IN
46322, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8500 Kennedy Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8500 Kennedy Ave, Highland, IN
46322, United States

Hours

Reviews

2.3
97 reviews
5 stars
27
4 stars
2
3 stars
3
2 stars
2
1 star
63
  • AC
    Ale Cruz
    Jan 17, 2026
    1.0
    Went in for walk in passport Wouldn’t take us because we were missing a copy. Said they would make a copy but they only make copies if we had an appointment. We left to get copies- came back at 905a and they said the cut off was 9am- wouldn’t take us anymore. Not the best customer service and the tone of as uncalled for.
  • JQ
    Jackie Q
    Dec 19, 2025
    1.0
    I recently visited this USPS location and was extremely disappointed with the service I received. The staff was unhelpful and seemed annoyed by simple questions about shipping procedures. They treated customers as if everyone should already be experts in mailing packages. The overall experience was unpleasant, and I would not recommend this location based on the lack of customer service and patience.
  • KK
    keith kerber
    Dec 5, 2025
    1.0
    If you want to deal with the most sarcastic rude people stop on in and have fun not the first time but will be the last. I cannot believe this person is employed.
  • VG
    Victor Guo
    Nov 29, 2025
    1.0
    Told me no way to do tracking on mail back envelopes, so I had to send travel documents with plain mail, and now they are lost and I have to cancel my $4000 flight tickets. USPS is a joke now. Avoid it at all cost.
  • NB
    Nia Brenee
    Nov 24, 2025
    5.0
    Great experience with Janelle! Very helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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