United States Postal Service

1.9
124 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5530 Sohl Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
5530 Sohl Ave, Hammond, IN
46320, United States

Hours

Reviews

1.9
124 reviews
5 stars
19
4 stars
6
3 stars
4
2 stars
7
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from an older male employee.

Delivery Issues

Customers reported frequent problems with mail and package delivery, including missed deliveries and packages being lost or delayed.

Mixed Experiences

While many customers experienced poor service, a few noted positive interactions with specific employees, indicating inconsistency in service quality.

Management Concerns

Several reviews pointed to a lack of effective management and accountability, contributing to ongoing service issues.
  • MM
    Micha
    Dec 5, 2025
    1.0
    The worst post office to go to. Do not waste your time at this trash. Service is terrible. The old man who works here deserves to get fired. He always has an attitude every time I go and slammed my package on the counter loudly before tossing it into a bin. Always good to the employees and give a bad attitude in return, especially the old man. Closed the door on me and ignored me when I asked a question politely. They literally click the green symbol to rate themselves a 5 star service after the transaction, which they DO NOT DESERVE. Every time I come to this location it’s horrible and never improves. Workers always have an attitude at this location. If you do not want to work DO NOT WORK. Nobody wants to be attended by bad mannered people. DO NOT WASTE YOUR TIME HERE GO TO ANOTHER POST OFFICE FOR BETTER SERVICE.
  • AM
    Alfredo Munoz
    Nov 28, 2025
    1.0
    0000 stars for the employees they are unprofessional,they treat people bad
  • DR
    dalia R.E.
    Nov 28, 2025
    1.0
    My mom is handicap and ladies there were saying racial comments to her. How can postal service hace People like that.
  • GG
    George Gonzalez
    Nov 28, 2025
    1.0
    Horrible service! The African American lady’s call me racist names. They were so rude to all people that were there. How can the postal service have people working like that,they don’t even move.
  • MA
    Miguel Adame
    Oct 16, 2025
    2.0
    Clerks are rude and unprofessional! Theg do not know how to talk to the public!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.