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United States Postal Service

2.5
(180 reviews)

Business Details

407 W Smith Valley Rd, Greenwood, IN
46142, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 407 W Smith Valley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
407 W Smith Valley Rd, Greenwood, IN
46142, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.5
180 reviews
5 stars
56
4 stars
11
3 stars
6
2 stars
9
1 star
98
  • JA
    James Acalotto
    Mar 9, 2026
    5.0
    Got in, got out! Everything very good!
  • NJ
    Nilmarly Lopez Japa
    Mar 6, 2026
    1.0
    Blond shirt hair old lady employee told someone their mail was stuck because "you didnt know what you are doing... you need someone to sign it over there... you were told the wrong thing... where was this going? So is there already.. you just did it the wrong way" I mean... where are you getting this rude people from? Can someone have some dignity when mailing out something? Do I need to feel like I bring a problem with my existance when I comw to the post office? I just ordered all my boxes, envelopes and stamps... not going back there for nothing. Better go to franklin. They are nice
  • AW
    Aden Walters
    Mar 4, 2026
    1.0
    Go anywhere else for a passport. No point in making an appointment as we were seen past our scheduled window and they didn’t even bother to help with any of the paperwork. What’s the point of an appointment if you’re not going to get any help from the staff? This has to be the most inefficient place I’ve ever been to in my entire life. 0/5 Stars
  • JU
    Jamie Unversaw
    Jan 30, 2026
    1.0
    Worst customer service ever. Lost my package. Told me to be patient because it was peak season and they would check the processing center. Said they would give me a call back. Never did. No one answers the phone when you call and you can’t leave a message due to the mailbox being full. Someone finally called back a day after it was too late to submit a claim and told me to submit a claim because it was lost. I didn’t know there was a time frame to do that because no one once mentioned that out of the 20 times I called. They just kept saying they probably have it and to be patient. I then called the 1-800 number and explained everything. Hoping they could help. They told me it was too late (only 3 days past the time frame) and nothing they could do to help. I was then hung up on. The whole USPS corporation is terrible.
  • GU
    G. Uppal
    Jan 22, 2026
    1.0
    I’ve never felt so belittled in my entire left. The staff here that works in the front are very rude and unprofessional. It’s sad to see our local town usps going down the drain so badly. I should have known to go somewhere else based off the reviews from the past on here … but it was so close I didn’t think it’d turn out so bad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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