United States Postal Service

Reviews

• AW

  Aden Walters

  1 day ago
  1.0
  Go anywhere else for a passport. No point in making an appointment as we were seen past our scheduled window and they didn’t even bother to help with any of the paperwork. What’s the point of an appointment if you’re not going to get any help from the staff? This has to be the most inefficient place I’ve ever been to in my entire life. 0/5 Stars
• JU

  Jamie Unversaw

  Jan 30, 2026
  1.0
  Worst customer service ever. Lost my package. Told me to be patient because it was peak season and they would check the processing center. Said they would give me a call back. Never did. No one answers the phone when you call and you can’t leave a message due to the mailbox being full. Someone finally called back a day after it was too late to submit a claim and told me to submit a claim because it was lost. I didn’t know there was a time frame to do that because no one once mentioned that out of the 20 times I called. They just kept saying they probably have it and to be patient. I then called the 1-800 number and explained everything. Hoping they could help. They told me it was too late (only 3 days past the time frame) and nothing they could do to help. I was then hung up on. The whole USPS corporation is terrible.
• GU

  G. Uppal

  Jan 22, 2026
  1.0
  I’ve never felt so belittled in my entire left. The staff here that works in the front are very rude and unprofessional. It’s sad to see our local town usps going down the drain so badly. I should have known to go somewhere else based off the reviews from the past on here … but it was so close I didn’t think it’d turn out so bad.
• LL

  Lin L

  Dec 22, 2025
  1.0
  I waited in line for about 20 minutes to ask about a package which is fine since it’s peak season. When I got to the front, I showed the worker my tracking number and she told me it was a UPS number. I explained that it was in fact a USPS number and pointed to the logo on my phone. She once again said it was a UPS number and told me to go there. Once outside, I looked again at the very obvious USPS and blue logo and decided to go back in. I waited in another 20 minute line and got to the other worker who said very quickly it was a USPS number. While there wasn’t much she could do, at least that worker did not waste my time. A short errand took a long time for no reason. What a waste of 40 minutes.
• MS

  marvin samples

  Dec 3, 2025
  1.0
  Very disrespectful staff. And lack of corp. structure. I felt the distain as soon as the door opened and could tell by the "look" of the "supervisor" it was going to be a bad exp. Refusal to give a name to complain on and an attitude that matches her face made for a memorable time. I called corporate usps before I left the parking lot.

Frequently Asked Questions About United States Postal Service