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The UPS Store #4682 in Ft Wayne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just East Of Coldwater Rd, On The North Side Of Dupont.
While many customers praised the friendly and helpful staff, there were several reports of rude behavior from specific employees, particularly during busy times.
Efficiency
The store is generally recognized for its quick service, with many customers noting that lines move rapidly even when busy.
Long Wait Times
Despite the efficiency, numerous reviews highlighted long wait times, especially during peak periods, leading to frustration among customers.
Amazon Returns
The store is frequently used for Amazon returns, with mixed feedback on the process; some customers reported issues with packaging requirements and employee attitudes.
Store Conditions
Several customers mentioned the store's small size and disorganization, contributing to a chaotic experience during busy hours.
MD
Maureen Daly
Feb 10, 2026
5.0
Employees are super nice and well informed.
MM
Mark. Mendenhall
Jan 23, 2026
5.0
This particular store is very efficient as well as very fast.
CL
Carrie Loeffler
Jan 23, 2026
5.0
Most friendly staff! They never feel stressed even though there is always a line.
MP
Mark Pokrzywinski
Jan 14, 2026
5.0
They really do a spectacular job managing the Amazon returns. That long line moves fast.
LO
Lora Osborn
Jan 6, 2026
2.0
This is my go to place for all our packages but in the last two months Ive witnessed two of your main girls treating people awful. They’re snarky and short with people. Rude about boxes and how people are shipping their packages back. Most are shipping back exactly how they were shipped to them! Also rudely telling them to buy a box even though we know they don’t need to. The two last times was an elderly lady and a man who spoke very little English. The elderly lady was upset in the parking lot. This is unacceptable. Yesterday I witnessed a man stand in line holding multiple packages. Mind you line was like 15 plus people. Snarky girl helps him with Amazon but then tells him you must go to end of line for your last package! Like what?! That’s awful after standing in line that long. This is not customer service. Let’s be clear she was not nice about it ether. We know it’s the holidays and things are crazy busy but have compassion. If you don’t like your job find one you do. I would think being busy would make your day faster but they truly make you feel like you’re an inconvenience to them.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4682 in Ft Wayne offer?
The UPS Store #4682 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.
What are the store hours for The UPS Store #4682 in Ft Wayne?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 9:30 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #4682 open on holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19. On other holidays it may have regular hours. Please check their website for holiday schedules.
What payment methods are accepted at The UPS Store #4682?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #4682?
Yes, The UPS Store #4682 offers mailbox rental services for all your mail and package needs.
Does The UPS Store #4682 offer professional printing and document finishing?
Yes, the store offers professional printing services and document finishing along with copying and signage printing.
Where is The UPS Store #4682 located?
It is located at 921 E Dupont Rd, Ft Wayne, IN 46825, just east of Coldwater Rd on the north side of Dupont.
What nearby businesses could I visit before or after The UPS Store?
You can visit Greek's on Dupont for dining, Mike's Design Agency for spa and hair services, or Sprint by Wireless Revolution Dupont Road for mobile phone and electronics needs, all located near The UPS Store.
Are there local shredding service providers near The UPS Store?
Yes, Shred Nations provides shredding services nearby, which complements The UPS Store's document shredding options.
Can nearby offices like Geotill Inc. benefit from The UPS Store's business services?
Absolutely, nearby corporate offices such as Geotill Inc. may utilize The UPS Store's packing, shipping, notary, and business services to support their operations.
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