United States Postal Service

3.4
102 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1265 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1265 N Main St, Franklin, IN
46131, United States

Hours

Reviews

3.4
102 reviews
5 stars
55
4 stars
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3 stars
4
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1 star
35
  • NR
    naga raju
    4 days ago
    5.0
    Wyatt is absolutely the best! He made the entire passport application process so easy. On top of that, he’s amazing at taking infant pictures — hands down the best experience we’ve ever had!
  • JP
    Jennifer Plummer
    Jan 5, 2026
    5.0
    I was applying for a passport. Wyatt was the person that helped me and he was awesome! Knowledgeable, quick and friendly!
  • MA
    Morgan Abney
    Dec 30, 2025
    5.0
    Our experience at the Franklin USPS was outstanding. We took our 3 young boys here to get their passports, and Wyatt made the process easy and stress-free. He was very accommodating and friendly. I would recommend this USPS branch over any other. Thanks Wyatt!
  • IA
    Isabella Adkins
    Dec 30, 2025
    5.0
    I have went to 3 different USPS to get my passport and was turned away due to cancellation of my appointment and wrong hours posted, however not this one! Thankful for the help and Wyatt was extremely helpful!
  • PB
    Payton Beasley
    Dec 9, 2025
    5.0
    Hands down, this was the best experience I have ever had at any government building, and Wyatt is 100% the reason why. He made the passport process seamless, quick, and completely painless. I already had a passport but needed a new one due to a name change, and compared to the last time I went through this, the difference was night and day. Wyatt was efficient, knowledgeable, and effortless in his approach, which instantly put me at ease. 10/10 experience. I will be recommending the Franklin branch to everyone I know who needs a passport. Also, the passport photo Wyatt took of me could literally be submitted to a modeling agency, A+ photography skills! As an added bonus to an already wonderful visit, I also learned about Wyatt Earp, the famous Illinois outlaw. While Post Office Wyatt may not be controversial, he does rock some excellent facial hair similar to Earp’s. Overall, an absolutely outstanding experience from start to finish!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.