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Brand Certified

United States Postal Service

3.4
(109 reviews)

Business Details

1265 N Main St, Franklin, IN
46131, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1265 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1265 N Main St, Franklin, IN
46131, United States

Hours

Reviews

3.4
109 reviews
5 stars
60
4 stars
4
3 stars
4
2 stars
4
1 star
37
  • EB
    Elaine Bradley
    Feb 25, 2026
    5.0
    Went to this location for my passport services and was pleasantly surprised with how great the experience was. Thank you, Wyatt!
  • AL
    A Lickliter
    Feb 20, 2026
    5.0
    My daughter and her boyfriend applied for passports last week. Wyatt helped her and she RAVED about how much she enjoyed him. Fast forward to today when I went in for my own passport...much to my dismay, Wyatt wasn't handling the process for the people ahead of me. The wait times were starting to back up, with people not being helped until 30+ minutes past their appointment times. BUT, Wyatt came back just in time to call my name and grace me with his exceptional customer service! Seriously though, he didn't make me feel rushed and he answered all my questions with professionalism and humor. He took an amazing passport photo, despite my protests that it wouldn't be easy to get a good one. I had a 15 minute timeframe allotted, and I was back in my car 13 minutes after he called my name. PERFECT! He made me feel special but, judging from all of these reviews, he makes everyone feel this way! Haha! It's nice to interact with someone who clearly enjoys their job and puts their people-skills to good use. Thank you Wyatt! :)
  • GG
    gwrulz gwrulz
    Feb 20, 2026
    1.0
    Understaffed, needs remodeled, rude staff, poor parking, and the letter drop off box is inaccessible
  • GU
    G. Uppal
    Feb 2, 2026
    5.0
    Absolutely wonderful staff. Especially Wyatt. He helped us with our passports and was really just such a genuine, fast, efficient and courteous person. I definitely will skip Greenwood USPS on Smith Valley any day even if it’s to purchase a greeting card from here in the near future. Give this man a raise!!! Go Wyatt !!!!
  • JH
    J H
    Jan 13, 2026
    1.0
    This location is a rip off. Had two padded envelopes that weighed less than 13oz and was told it had to be shipped via ground. So what should have costed maybe $5 ended up costing $15. Since when has the USPS considered a padded ENVELOPE to be a package?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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