United States Postal Service

2.8
40 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 100 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Washington Ave, Frankfort, IN
46041, United States

Hours

Reviews

2.8
40 reviews
5 stars
16
4 stars
3
3 stars
0
2 stars
0
1 star
21
  • AS
    Angie Soupley
    Nov 8, 2025
    5.0
    After having a horrible experience trying to get a passport at the Kokomo USPS, we decided to try Frankfort instead. I thought I had an appointment, but I must not have finalized it. They still got me in. Angela was so friendly and explained everything. I truly appreciated her. Great person.
  • CA
    Carter Adkins
    Sep 6, 2025
    5.0
    So, I was just inside getting my passport application put through and there was a family in front of me doing the same thing. They had two kids: one was distracted with a phone and the other was younger and was a little bit upset (I don’t blame the kid, who would want to be at the post office). So, the parents tried to calm down the younger one. They were doing a good job, but the woman who helped both the family, and afterwards myself, had offered to give the kids some books to keep them happy. That’s literally the best thing I’ve seen all week! TL;dr heartwarming story. Great job.
  • AC
    Abigail Campos
    Aug 11, 2025
    1.0
    Came in to ask about a question, old lady was super rude & wasn’t helpful at all. When I asked if she could show me the correct form for passport form, she said you can read, it’s on the top of each form. She just stood there watching me struggle instead of helping. your job is to help a customer. Was giving an attitude from the start. Better customer service is needed 100%.
  • KI
    Kevin Ingram
    May 29, 2020
    5.0
    Awsome

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.