Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.7
(145 reviews)

Business Details

1501 S Clinton St, Fort Wayne, IN
46802, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1501 S Clinton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1501 S Clinton St, Fort Wayne, IN
46802, United States

Hours

Reviews

2.7
145 reviews
5 stars
53
4 stars
6
3 stars
6
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and delays in package processing.

Appointment Confusion

Customers reported issues with passport appointment scheduling and confusion regarding walk-in policies.

Phone Accessibility

Many customers expressed frustration with the inability to reach the post office by phone, citing full voicemail boxes and unresponsive automated systems.
  • EJ
    Elizabeth Jordan
    6 days ago
    1.0
    I went to the downtown location at 1501 S Clinton on Tuesday February 24th it was mailed to a local address they sent my mail to Denver Colorado just to send it back to be delivered in Fort Wayne Indiana. Why is that being done? The lady that I spoke with said it would be delivered the next day. Now my rent is being sent to Denver Colorado and my landlord lives in Fort Wayne Indiana and so do I this has never happened to me. Why is this happening. They are playing games with my mail at the downtown local office. I don’t understand why they did that.
  • AK
    Adeel Khan
    Feb 22, 2026
    5.0
    We visited the U.S. Post Office on Clinton Road for a scheduled passport renewal appointment. Even though I had booked the appointment online (and received a confirmation text), for some reason it did not show up in their system or on Google’s appointment side. Despite this confusion, the staff was extremely courteous and accommodating. I would like to commend this staff member, Beth. We were helped by Beth, who was kind, professional, and efficient. They were able to take care of our passport renewal on the spot, which was especially important because we’re leaving in four weeks. Thank you to the staff for accommodating us last minute and helping us despite the system not showing any record of the appointment. Your professionalism and willingness to help are greatly appreciated.
  • DD
    Dkce
    Feb 4, 2026
    1.0
    Don't put anything in the drive through drop box. Blue box. Takes them 3 days to check it. Been using it for the last 3 months. And every package takes 3 days before it's registered picked up at the location.
  • MV
    Mel Viano
    Jan 31, 2026
    5.0
    Pickup/Delivery entrance on E Douglas St. Check in Southeast corner up ramp. In and out under an hour.
  • MS
    Midwest Mavericks Delivery & Courier Solutions
    Nov 13, 2025
    3.0
    Two weeks to get a key and nobody knows where my mail is.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others