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Brand Certified

United States Postal Service

2.5
(121 reviews)

Business Details

6041 Stellhorn Rd, Fort Wayne, IN
46815, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6041 Stellhorn Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6041 Stellhorn Rd, Fort Wayne, IN
46815, United States

Hours

Reviews

2.5
121 reviews
5 stars
37
4 stars
6
3 stars
6
2 stars
1
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful service, with issues such as staff being unresponsive and not answering phones.

Delivery Issues

Frequent complaints about mail being delivered to the wrong address, packages not being delivered, and delays in delivery.

Staffing Problems

Customers noted that the location is often understaffed, leading to long wait times and inefficient service.

Mixed Experiences

While some customers praised friendly staff and quick service, others highlighted significant frustrations with service quality.
  • CW
    Casey Wright
    Feb 24, 2026
    5.0
    The United States Postal Service office always did a good job when I went in. 5 Stars ⭐️⭐️⭐️⭐️⭐️
  • LY
    Liding Yao
    Feb 10, 2026
    1.0
    Workers are impatient, and not doing their delivery responsibly.
  • AE
    Andrew Eisaman
    Jan 31, 2026
    1.0
    they put you on hold for over an hour when you try to call them they do not produce a key for your mailbox forever. I still don’t have one and they hold your mail even though normally it would not go in the mailbox that they’re holding the key for an Amazon delivery.. They suck.
  • CC
    Crystal Clear
    Jan 13, 2026
    1.0
    Worst in Ft Wayne because of unethical supervisors. Front postal clerks 5 stars and Suggest transferring to a better managed USPS location.
  • JP
    Jason P
    Dec 30, 2025
    1.0
    In case your wondering why your going belly up, here's another good example. Apparently it matters what color of box you can use now. Doesn't matter what the label says, because that's what the scanner reads, not the color of the box. AND, when they tell you that they can sell you a box for 5 times what you would pay anywhere else(amazon, walmart, etc) that's why nobody want to use you anymore! So now, go home, find a brown box, waste time and gas just because of the color is white and not brown. You kinda deserve what's coming when your all unemployed because nobody uses you anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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