FedEx Ship Center

3.9
220 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Fort Wayne, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3620 Independence Dr, Fort Wayne, IN
46808, United States

Hours

Reviews

3.9
220 reviews
5 stars
127
4 stars
26
3 stars
17
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address or not delivered at all, leading to frustration and dissatisfaction.

Customer Service

While some customers praised individual staff members for their helpfulness and professionalism, others experienced rudeness and unresponsiveness from customer service.

Efficiency

Many reviews highlighted the speed and efficiency of the staff at the location, with several customers noting quick service and helpful assistance.

Package Handling

There were complaints about packages being mishandled or delivered in poor condition, with reports of items being thrown or left in unsafe locations.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing satisfaction with service while others expressed deep frustration with delivery and customer support.
  • AK
    Ahkiem Kelley
    Nov 12, 2025
    4.0
    Great place to work or bring packages to be dropped off or picked up
  • KB
    Kevin Bontrager
    Oct 24, 2025
    3.0
    Missed the drop off time by 1 minute and meanwhile watch the driver in the parking lot. I asked if I could take the box out to him but they would not let me. Come on man take ownership!
  • CH
    Chalottia Heatherman
    Oct 2, 2025
    1.0
    Driver for fedex likes leave packages at wrong house they are not reading numbers or paying attention to what they are doing. Left my package at a dark grey house number 11 pine meadows in laotto Indiana Luckily the person who lived in number 11 brought my items to me. I live in number 3 pine meadows which is where the package was supposed to be delivered at not number 11
  • AW
    April Worster
    Aug 16, 2025
    1.0
    Incompetence at best. Can't read numbers to deliver to the right location. Have called several times. Still unable to get it right.
  • RH
    Renee Hawes
    Aug 1, 2025
    1.0
    I have never had a positive experience receiving packages when using FedEx. No lie. Once they left a package at the end of my driveway right next to my dumpster. Another time they left it right in front of an entry door to an apartment complex. The last straw is when they decided to ship to the former business's new address. Do they nit see its a residence now not a business?! And trying to get customer service, what a joke. I have since stop purchasing from any company that uses FedEx for their shipping.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Fort Wayne offer?

FedEx Ship Center offers packing supplies, boxes, and various shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Fort Wayne?

The center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:30 AM to 3:00 PM, and is closed on Sundays.