Business Details
About
Computer ServicesComputer Repair ServiceComputer Accessories StoreComputer Support ServiceCell Phone Repair Shop
Repairing Your Computers and Electronics Since 1988
Location
Hours
Reviews
4.0
435 reviews
5 stars
263
4 stars
62
3 stars
27
2 stars
19
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude interactions and poor communication.
Repair Quality
Many customers expressed satisfaction with the quality of repairs and quick turnaround times, but there were significant complaints about unresolved issues and poor handling of repairs.
Pricing
Customers generally found the pricing to be reasonable, with some noting good value for services rendered, although there were instances of unexpected price increases.
Communication
Several reviews highlighted issues with communication, including lack of updates on repair status and inconsistent information provided by staff.
- ALAustin “Gladiator” Loshe2 days ago1.0Couldn't even get a call back
- JBJ B4 days ago3.0Not recommended
- MGMeghan GotschallOct 8, 20255.0I’m amazed at some of these reviews. I went in yesterday looking to upgrade my son’s computer for a Christmas present. The guy did not hug or high five me for showing up but I also wasn’t looking for a best friend. I went for computer knowledge- which I lack. Long story short our current computer cannot upgrade but my son desperately needs the upgrade to continue playing Minecraft. The man at the store was very helpful and is even helping me purchase a used computer from them that will cover my son’s need and allow for future upgrades as he grows. I’m excited to see his face on Christmas Day.
- EEElijah EspinosaSep 8, 20251.0My experience was extremely horrible. I checked my pc in the 28th of August to run a diagnostic on my computer which I was told it’ll take them about 3 - 5 days. It’s August 8th now, and I just went to the store to retrieve my PC back which have not been worked on at all and has been sitting on the shelf. I called last week august 3rd to do a check up on my PC. The guy in the phone told they will be working on it by the end of the week, which I was perfectly fine with. I called again today to ask for a follow up, and got the same exact answer. “We’ll work on it this week.” and “I’ll make sure to have someone look at it today.” Come to find out no one worked on it at all for the last 10 days and today. I got my refund, however what upset is all the lies. Why advertise is as 3-5 days and lying about it when I called. I would’ve been okay if I was told a more accurate time frame. Also it was just a huge waste of my time which I can’t get back. I’m genuinely so disappointed.
- JFJoya FrelinSep 8, 20251.0I am surprised you are still in business with someone taking phone calls talking to people like that. Guy at the counter Saturday Sept 5th (only one there). Your customers aren't stupid, and if you hate your job get a new one. I am in a graduate program and urgently need this fixed, but I picked up my computer before it ever got service. Not going to let a place willing to let their customers get treated like that touch my computer.
Frequently Asked Questions About A Plus Computers
What services does A Plus Computers offer?
A Plus Computers provides computer services including repair, support, computer accessories, and cell phone repair since 1988.
What are the operating hours of A Plus Computers?
A Plus Computers is open Monday to Friday from 9 AM to 6 PM, Saturday from 10 AM to 3 PM, and closed on Sundays.
Where is A Plus Computers located?
A Plus Computers is located at 4730 Parnell Avenue, Fort Wayne, IN 46825, US.
How can I contact A Plus Computers?
You can contact A Plus Computers by phone at +1 260-482-7899 or email at marketing@apluscomputers.com.
What payment options does A Plus Computers accept?
A Plus Computers accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I make a reservation or contact A Plus Computers online?
Yes, you can contact or make a reservation through their website at https://www.apluscomputers.com/contact-us.
What nearby places can I visit before or after my service at A Plus Computers?
Nearby you can visit The Golf Garage for golfing, Game ON for video games, or My Republik Salon And Day Spa for hair and spa services.
Is there a place to grab a meal near A Plus Computers?
Yes, nearby restaurants include Uno Chicago Grill for pizza, BakerStreet Steakhouse for steak and seafood, and KL Mom's Kitchen for Asian cuisine.
Are there fun recreational venues close to A Plus Computers?
You can enjoy Spectrum: Virtual Reality Arcade and Jungle George's amusement park near A Plus Computers for entertainment and fun activities.
How can nearby services like salons and gyms complement a visit to A Plus Computers?
After your visit to A Plus Computers, you might relax at Adam Mark's Salon & Studio or My Republik Salon And Day Spa, or get active at the nearby Fresh Army Competition Team gym.