Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8500 E 116th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
197 reviews
5 stars
62
4 stars
4
3 stars
8
2 stars
9
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees and overall service quality.
Delivery Issues
Frequent complaints about lost packages, mail not being delivered, and incorrect delivery to wrong addresses were noted.
Long Wait Times
Customers consistently experienced long wait times, often with only one or two employees working at the counter.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others expressed frustration with the overall service and efficiency.
Lack of Supplies
Numerous reviews mentioned the unavailability of basic shipping supplies, such as tape and boxes, leading to customer dissatisfaction.
- RBRachael BeaupreOct 28, 20251.0We go weeks without receiving mail! We call and report it, nothing gets done! Each day I see what mail I should be receiving, yet it never arrives, so someone within the postal service must be taking our mail. It’s our entire street, not just my house. Packages don’t get delivered. And I keep hearing oh we didn’t know you were having issues there’s no notes here, we will get that fixed! Haven’t had mail since the 17th it’s now the 28th
- NNNimra NajamOct 27, 20251.0So frustrating when you call them. Always a Robot talking rubbish and not let you talk to a real person. My supporting documents are lost and I'm trying to contact them regarding that
- JMJ MoyerOct 25, 20255.0Good Experience. Staff was efficient, helpful, and positive.
- JEJulie EsslingOct 6, 20255.0It was quick and easy to mail a package. The lady at the window told me about the media discount which I didn't know about. I was mailing a book so she saved me money. I appreciate that. She was very nice!
- AKArshdeep Singh KhellaSep 6, 20255.0Very helpful, there was a amazing girl Katty helped me with everything, she was very kind
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8500 E 116th St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available at this location and how can I reserve one?
Yes, PO Boxes are available, and you can search for and reserve one online for secure and quick setup instructions.
What are the hours of operation for this Post Office?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
Can I access my PO Box after hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location; please check with this Post Office for specific times.
What nearby postal services can I visit if I need alternatives or additional services?
Nearby postal services include the Fishers Post Office, US Post Office, and another United States Postal Service location, which may offer passport and visa services.
Are there professional photography services near the Post Office for special shipping or documentation needs?
Yes, TF Packaging and KSD PRO 1 nearby offer event photography and videography services that might assist with professional documentation requirements.
What local dining options are available near the Post Office if I want to grab a meal before or after my visit?
Brixx Wood Fired Pizza is nearby, offering pizza, salads, and restaurant services suitable for a meal before or after your visit to the Post Office.