Koch Air is a leader in the HVAC distribution industry. One of the oldest Carrier distributors in North America, Koch Air provides Residential and Commercial HVAC equipment as well as Parts & Supplies from 10 convenient locations across the Midwest. Our 80+ years of experience make Koch Air an expert in providing the tools for success. From technical support to marketing strategies, our team of industry experts is here to help your business succeed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.