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Brand Certified

United States Postal Service

2.3
(216 reviews)

Business Details

601 S Main St, Elkhart, IN
46516, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 601 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
601 S Main St, Elkhart, IN
46516, United States

Hours

Reviews

2.3
216 reviews
5 stars
57
4 stars
8
3 stars
6
2 stars
8
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful responses.

Delivery Issues

Numerous complaints about delayed, undelivered, or misdelivered packages were noted.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, often being routed to automated systems.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for unprofessional behavior.

Inconsistent Service

Customers experienced inconsistent mail delivery times and reliability, with some noting good service while others reported significant issues.
  • SS
    Spencer
    Feb 8, 2026
    4.0
    Friendly staff but I wouldn't drop off eBay packages here without getting them scanned/getting a receipt. Twice I've dropped off packages without getting a receipt and it took two to three days to first get scanned... at the Mishawaka Post Office.
  • LR
    LaRita Robinson
    Feb 4, 2026
    1.0
    Is there a rating lower than 1 star? My delivery person apparently has a "weight restriction" so instead of delivering my package, scanned it as that I requested it to be held at the post office. This leaves me no way to request a re-delivery, requiring me to pick it up myself, get it loaded into my car, and bring it back home. Someone paid to have this delivered to me, and yet they can bypass that and put the work on me with no repercussions. This is not the first time I've had issues with my delivery person, and I've never been allowed to file any complaint about her.
  • LN
    Laura Nye
    Jan 30, 2026
    1.0
    No mail delivery for the past several days in Greenleaf Manor! WHAT is going on??
  • RS
    Ryan Schrader
    Jan 29, 2026
    5.0
    Usps, is a place that delivers all over America and the world.
  • RM
    Regina Miller
    Dec 23, 2025
    1.0
    My pkg was to be delivered on the 20th. Carrier didn't try to deliver it, he/ She left a notice to pick it up. Its not in Elkhart or Bristol. I guess my grandkids don't get Christmas because evidently the carrier has list it or kept it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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