Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 601 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
211 reviews
5 stars
57
4 stars
7
3 stars
6
2 stars
8
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful staff and rude interactions.
Delivery Issues
Customers frequently reported problems with package deliveries, including lost packages, misdeliveries, and delays.
Phone Accessibility
A significant number of reviews mentioned that the post office rarely answers their phone, leading to frustration for customers trying to resolve issues.
Mixed Experiences
While many customers had negative experiences, some praised specific staff members for their helpfulness and efficiency.
Professionalism
Several reviews criticized the professionalism of staff, citing unprofessional behavior and lack of proper training.
- EMElena MarinNov 2, 20251.0Their lack of professionalism and poor customer service skills left me feeling frustrated and let down. I would not recommend this particular USPS branch for passport services, as it is clear that customer satisfaction is not a priority for the employees managing this office.
- EQEdgar QuinteroOct 20, 20251.0Es el peor servicio que he visto en mi vida, pagué un envío de tres días de una maleta, han pasado dos meses desde ese entonces, y aún la maleta no llega y no me dan respuesta en absoluto de lo que está sucediendo. Y he dirigido varias oportunidades para saber sobre el envío y la atención que recibo es muy mala. Por favor si alguien puede ayudarme en esto, aquien contactar oh algún número de teléfono para que me puedan ayudar.Ya que ellos me dicen que no me pueden dar información sobre esto. Y quiero saber si ellos no pueden darme información sobre mi paquete, Aquien le puedo preguntar? Y para eso pagué un servicio express. Y no me han solucionado nada. Y los números que salen en la página, eso no sirve tampoco.
- JLJames LawlesSep 18, 20255.0Great experience here. Barbara was kind, knowledgeable and helpful, even her voice was joyful! The lobby was clean and comfortable and I was in and out in no time at all.
- GGGTMNY18Sep 4, 20251.0they are hideous. I have never witnessed a company that doesn’t answer their phone at all !!!🤬😾
- MAMicah ArnettJul 21, 20251.0I've been waiting for my package from overseas for FOUR MONTHS now just to find out from the company I bought from that the package was returned to sender by this post office that it was supposed to be inbound to. No notice from the post office about my package making it through customs, being at this location, an attempt to deliver, NOTHING. They're about to receive a very angry phone call from me demanding that I be reimbursed to get my package shipped back here
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 601 S Main St offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and other related services.
Can I apply for a first-time passport at this location?
Yes, thousands of Post Offices including this one accept first-time U.S. passport applications and many also offer passport photo services.
Do I need an appointment to access passport services here?
Most passport services require an appointment through the online scheduler, though some locations offer limited walk-in passport hours.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access for PO Boxes, but access hours can vary. Please check with this local Post Office for specific lobby hours.
Are there any nearby public transportation options to reach this Post Office?
Yes, the nearby Amtrak train station and Elkhart train station provide convenient public transit options for reaching the Post Office at 601 S Main St.
What nearby dining options are available around the Post Office for before or after my visit?
You can visit nearby dining spots like Madrid&Tokio for Asian cuisine, Vanilla Bean Creamery for ice cream and smoothies, or Five Star Dive Bar and 523 Tap and Grill for American fare and drinks.
Are there any fitness or recreational facilities near the Post Office?
Yes, Lori Harris Fitness gym, Alexander Brazilian Jiu Jitsu gym, and Downtown Elkhart Chess Organization are nearby for fitness and recreational activities.
Where can I find passport photo services at this location?
You can have your passport photo taken here by scheduling an appointment through the online passport service scheduler.