AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Does AIT Worldwide Logistics have other locations in North America?
Yes, AIT has dozens of locations across North America, Asia, and Europe as part of its expanding global presence.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT is a global freight forwarding company with experience shipping worldwide and provides customs clearance support through its licensed customs brokerage team.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds multiple certifications across its global locations, including authorized economic operator status and good distribution practices certification.
What types of cargo does AIT Worldwide Logistics handle and are there any restrictions?
AIT ships all types of cargo, including temperature-controlled items, oversized freight, and hazardous materials like batteries and chemicals. For restricted items, contact their office.
Can I drop off a parcel for return at AIT Worldwide Logistics' facility?
No, AIT facilities are not consumer parcel drop-off locations. Returns should be arranged through the original seller or shipper.
What are the operating hours of AIT Worldwide Logistics in Elkhart, Indiana?
AIT is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends and certain holidays such as November 27 and December 25, 2025.
What types of logistics services does AIT Worldwide Logistics offer?
AIT provides services including freight forwarding, air and sea freight, ground distribution, customs clearance, warehousing, intermodal transport, imports, and exports.
Is AIT Worldwide Logistics accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Are there any nearby places customers might visit when coming to AIT Worldwide Logistics?
Nearby places include Roofing Products International for construction needs, U-Haul Neighborhood Dealer for truck rentals, and Mandarin Kitchen for dining options.
How can nearby freight services like Dayton Freight Lines complement my business interaction with AIT Worldwide Logistics?
Dayton Freight Lines nearby offers additional freight and cargo services, which may provide complementary shipping options alongside AIT’s logistics solutions.
Are there any local community or service centers near AIT Worldwide Logistics that customers might find useful?
Yes, the Elkhart Model Railroad Club and KCCMM community center are nearby and can be points of interest for visitors to the area.