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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 901 E Chicago Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
41 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars0
1 star
27
- AAAerieApr 11, 20251.0Christine should be fired for refusing to do her job. She was extremely rude when i approached the service desk to process a passport application today. I arrived about 12:20 and walk in hours were 12-1. She quickly said “we not taking those” but i can make you a appt for another day in a very condescending manner. I proceeded to show her on my phone that it clearly states walk in hours are today at this very time on the USPS website. She overlooked that and just repeated the same thing rolling her eyes and dismissing my claim. What was ironic is that a different associate was assisting a customer next to me with a passport application. I did not notice this until she politely told me to get back in line and she will take care of me. At the point i was kind of speechless that Christine outright lied. I was able to get my passport application processed but this just proves she was refusing to do her job. Please beware if you’re told something can’t be done. She was going to turn me away for no reason at all other than being lazy and incompetent! My time is valuable and this was very uncalled for. Although I’m leaving a 1 star review here and will be filing a complaint. I will be leaving 5 stars per the survey on my receipt to the associate that processed my application right next to Christine and gave excellent customer service. I’m sorry you have to work with someone like that. I am willing to bet i am not the first. Thanks for doing the right thing.
- JWJulia WorthingtonNov 21, 20215.0I have used this branch for 16 years. I have never had a problem. The employees are always polite, courteous and friendly.
- MMMonique McGeeJul 8, 20201.0I had an awful experience here their mail carrier stole my phone bracket and then marked it as delivered. The company themselves seem to have up to a twenty day delivery period after twenty days. I reached out to the company they tracked it to this location and the supervisor there said he can’t do an investigation because it’s way too late and then threaten to call EC finest on me so not only are they some thieves they are liars that believe their own lies.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 901 E Chicago Ave offer?
The Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and may also offer passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the Post Office's operating hours?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website; in-person application requires two valid IDs and a completed application.
Are PO Boxes accessible outside of normal business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours can vary, so check with your local Post Office for specifics.
What nearby places can I visit before or after going to the Post Office?
You might visit Riley Park for outdoor activities, Harrah’s East Chicago Casino for entertainment, or nearby dining options like Taqueria Dos Hermanos or the Donut Shop.
How can nearby transit or services assist in reaching the Post Office?
Nearby services such as S&S Sales and Service and BP gas stations can help if you need vehicle assistance, while multiple other Post Office locations nearby provide alternative options.
What community or religious centers are near the Post Office?
Close to this location are several churches including Harbor Lighthouse Assembly of God, Friendship Missionary Baptist Church, and PowerHouse Youth Community Church, offering spiritual and community services.
Where can I find more information or schedule services for this Post Office?
Visit the USPS website or use the online scheduler at https://tools.usps.com/rcas.htm to manage appointments and services.