United States Postal Service

3.7
23 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3813 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3813 Main St, East Chicago, IN
46312, United States

Hours

Reviews

3.7
23 reviews
5 stars
13
4 stars
1
3 stars
3
2 stars
0
1 star
6
  • TD
    tia dantzler
    Dec 30, 2023
    1.0
    the people here are completely lazy any packages that need to be delivered they just don’t want to carry them off the truck have been marking my package undelivered then tells me they will hold it I can come pick it up but I paid for shipping the supervisor will was of no help super condescending also lazy
  • QQ
    Quino Quinones
    Nov 14, 2023
    1.0
    The employee that's in the office is very incompetent and rude! The worst ever! The other employee who retired is much better.
  • AS
    Angela Scott
    Mar 15, 2023
    3.0
    The Lobby Service is great. Kind and patient employees. Wish I could say the same thing about the little African American (Female) Mail Carrier, who temporarily works within the 3500 Block of Guthrie st. Why doesn't she keep the mail in the mail bag while it's raining? Then pull it out when she gets to the mailbox? Now? Your mail is soaking wet. (Also?) Why doesn't she use the sidewalk instead of walking across my Flower Beds in order to deliver your mail? I hope to see my Flowers this year. I hope she has not stomped my Bulbs into the ground 😡
  • FC
    Francisco Cazares
    Jan 18, 2018
    5.0
    This is an updated review, from my previous 1-star, negative review. I am happy to say that the other individuals from both East Chicago locations, have now retired!! Now, we have new younger staff. Forgive me if that’s a horrible comparison, but then generation we will in today encourages proper communication. These new people carry on a conversation, they are friendly, and they are definitely there to help you; they are not upset or bitter (yet)! I hope these individuals continue being the familiar faces for the years to come, even if I don’t go to the post office that many times in a year. Thank you, upper management, for taking the time to see who was already working for you, and hopefully see this position as a promotion… customer service, is not easy!! Thanks again — PS, thank you for taking the extra time for finding the black envelope that my dad said was to be returned to sender! -FC

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.