United States Postal Service

3.5
15 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 213 Court St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
213 Court St, Decatur, IN
46733, United States

Hours

Reviews

3.5
15 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • CC
    Claire
    Jul 1, 2025
    1.0
    I went to the Decatur Post Office and the service was terrible. There was a clerk with a name tag Spencer just standing around with his headphones in, visibly talking to someone on the phone… He saw me and called for someone else to help. This clerk with the name tag Julie came out to help me. I had questions about shipping a package. She was super rude, she snarled at me and was condescending. Not helpful at all. I took my service to Ossian Post Office and Brad the Post Master was wonderful.
  • TJ
    Tab Jackson
    Jun 12, 2025
    1.0
    This is the worst place to get your passport. The lady deliberately did not help us at all. She took my photo wrong, told me to smile. Knowing that Smiling is Not Allowed! Then she told my husband to Not Smile. She did not help us fill out the paperwork because we had questions. She took the paperwork looked it over and stamped it, knowing we had not done it correctly. This caused a delay for us because we had to send in a form for the missing information that she was supposed to catch. She clearly is an unhappy person with a nasty attitude. Please Re-train your employees to do better, be better. I only posted this because as A woman that respects All Gods Creations. I am praying that you find peace and joy along your path. I choose to forgive and move on. Have a beautiful and blessed day in the name of Jesus,Amen. Sincerely, TabbiJ.
  • KC
    Kelley Cox
    Dec 11, 2021
    5.0
    I’m an Etsy seller. This holiday season was my first, and I cannot explain how much I appreciate the people at the Decatur location. Everyone is amazing, and EVERY SINGLE package I’ve ever sent through this location has been scanned in-regardless of whether I handed it to someone, dropped it in the drop box or in my mailbox. Yes, EVEN in my mailbox. That may not sound like a big deal, but it is. That DOESN’T always happen at other locations, especially this time of year. And when something doesn’t get scanned in (when there are no tracking updates), it appears that I haven’t shipped an item out, and my customers blame me. I’ll never use another location. THANK YOU for being awesome…and THANK YOU for making me look good 🙂

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.