Brand Certified
United States Postal Service
2.3(124 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
450 Jackson St, Columbus, IN
47201, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 450 Jackson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
124 reviews
5 stars
33
4 stars
4
3 stars
6
2 stars
10
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being described as rude, incompetent, and dismissive.
Long Wait Times
Customers frequently reported long lines and slow service, often with only one employee available to assist.
Delivery Issues
Many customers experienced problems with package delivery, including lost packages, incorrect deliveries, and missed pickups.
Staffing Problems
Several reviews mentioned a lack of staff, leading to overwhelmed employees and inadequate service.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with specific employees who were helpful and courteous.
- JJJosh JohnsonFeb 2, 20261.0If I could give this dumpster fire location a negative score I would. ANOTHER A MISSING PACKAGE. The employees must all be deaf because the phone will ring and no one answers. Allegedly a Paula works there yet the number I was given is the store number. Which again.....never gets answered. What are my tax dollars going to? To say this location is a joke would be an insult. Thanks for nothing
- JCJessica CJan 30, 20261.0I called the national USPS customer service number and they couldn’t help but provided a direct line to the local USPS. I have called over and over and over and got hung up on once and now again. The other times it just rang and rang without answer. My oackage was delayed for almost a week already due to weather. It was supposed to deliver today. Won’t deliver because hazardous weather conditions. We have shoveled the snow so there is not a hazardous condition. I need my medication. If they can’t hold the package that is fine but answer the phone. Ridiculous.
- BHBill HarperJan 29, 20261.0Shipped 3 small envelopes that never got delivered!! Received a pkg that was empty! Articles taken out and taped back! Caught mailman stealing a pkg!! He scanned it and put it back in his bag ! and went on delivering, Got him and he argued with me, making excuses then finally handed it to me and took off walking fast around the other side of the house !!!!
- DRDavid RileyJan 14, 20261.0The American flag above this building is added and torn and has been for some time. This is embarrassing, especially for a government building. It is hard to believe that employees who walked by this flag every day have not noticed.
- MSMelinda SchuetteNov 22, 20251.0Tired of the postman, not picking up my packages. Very rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 450 Jackson St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 450 Jackson St?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at the USPS website. After reservation, you complete the setup in person at the Post Office with valid ID.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specific access times.
What nearby places can I visit around the USPS at 450 Jackson St?
Nearby you can visit local restaurants like The Garage Pub and Grill, cultural sites such as Columbus Ganesh Mandal, and entertainment venues like YES Cinema.
Are there any nearby businesses for pet care services near the Post Office?
Yes, Hoosier Pet Care, offering pet sitting and veterinary services, is located nearby for your pet care needs.
Where can I get gas or automotive services near the USPS location?
Marathon gas station is located nearby, offering automotive services and travel essentials.
What dining options are close to the United States Postal Service at 450 Jackson St?
You can enjoy various eateries such as Taku Steakhouse for Japanese cuisine, Bistro 310 for American dishes, and Fresh Take Kitchen for healthy vegetarian options.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website