Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 450 Jackson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
118 reviews
5 stars
32
4 stars
4
3 stars
6
2 stars
10
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Long Wait Times
Customers frequently reported long lines and slow service, often waiting 20-30 minutes or more to be attended to, with insufficient staff available to assist.
Delivery Issues
There were multiple complaints about packages being delivered to the wrong addresses, delayed deliveries, and mail not being picked up as scheduled.
Inconsistent Experiences
While many customers had negative experiences, a few reported positive interactions with specific employees, indicating inconsistency in service quality.
Communication Problems
Customers faced difficulties reaching the post office by phone, with many unable to speak to a representative or receiving unhelpful automated responses.
- MSMelinda Schuette2 days ago1.0Tired of the postman, not picking up my packages. Very rude.
- DHDamien HoltOct 21, 20251.0Wish I could give this place and it's employees negative stars ! All 3 women there are incompetent , rude and think they know everything. Also , I have had a P.O. box here 1 month and have had to pay 10 times on postage for my packages. Amazing 10 and a half years at my other post office in Edinburgh and never had to pay once ! This place are the definition of greed and incompetence. They say well they weren't doing their job then and making excuses for the money grubbing they pull on people. USPS offices like this are why one day they will be a thing of the past. Pretty commonplace occurrences in this uppity yuppy town tho sadly.
- AAA AOct 17, 20251.0Just horrible. Always a long line. Always 1 person working. Just ridiculous.
- ABAllen BorntregerJul 24, 20251.0Terrible costumer service the lady was rude and very argumentative left the office wide open with packages all over and no one in sight i waited 15 mins or more on someone to show up to take my package worst post office ive ever been to
- EHerik hooverJun 14, 20255.0Been in columbus for almost 2 decades and usps has always been great with me. I've had excellent mail men/women on my routes. The downtown office, all though busy sometimes, has always done a good job. Thank you :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 450 Jackson St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 450 Jackson St?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at the USPS website. After reservation, you complete the setup in person at the Post Office with valid ID.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specific access times.
What nearby places can I visit around the USPS at 450 Jackson St?
Nearby you can visit local restaurants like The Garage Pub and Grill, cultural sites such as Columbus Ganesh Mandal, and entertainment venues like YES Cinema.
Are there any nearby businesses for pet care services near the Post Office?
Yes, Hoosier Pet Care, offering pet sitting and veterinary services, is located nearby for your pet care needs.
Where can I get gas or automotive services near the USPS location?
Marathon gas station is located nearby, offering automotive services and travel essentials.
What dining options are close to the United States Postal Service at 450 Jackson St?
You can enjoy various eateries such as Taku Steakhouse for Japanese cuisine, Bistro 310 for American dishes, and Fresh Take Kitchen for healthy vegetarian options.