FedEx Ship Center

3.7
214 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Columbus, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1771 Kenholt Dr, Columbus, IN
47201, United States

Hours

Reviews

3.7
214 reviews
5 stars
113
4 stars
27
3 stars
20
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported poor customer service experiences, including unhelpfulness and rudeness from employees.

Delivery Issues

Numerous reviews highlighted significant problems with package deliveries, including late deliveries, packages delivered to the wrong addresses, and lack of communication regarding delivery status.

Fast Service

Several customers appreciated the quick service at the location, noting that transactions were handled efficiently.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with the service while others reported frustration and disappointment.
  • BB
    Brandon Smith (bsualum07)
    Nov 8, 2025
    1.0
    I have a follow up to my review from earlier today. Karl delivered one of the two packages that was on his truck for delivery to my house but couldn't be bothered to grab the second box. What a great representative of FedEx and the Teamsters! When I called to file a complaint for the second time in two days, the customer "assistance" representative put me on hold when I said that I wanted to speak to a supervisor to file a complaint against Karl and his repeated unprofessionalism and lies. They then claimed that there was no one available and that I should contact my shipper for further assistance. What is the shipper going to be able to do? They can't retrieve the package and deliver it themselves. FedEx once again proves why their drivers suck and don't care about doing there jobs whatsoever.
  • DF
    Daniel Fields
    Oct 30, 2025
    5.0
    Fast and friendly
  • HM
    Heather McIntosh
    Oct 20, 2025
    5.0
    Treston was very helpful, knowledgeable, kind and quick with my shipment. World needs more customer service representatives like him! Will return if I fedex again just for the customer service experience. 🙂
  • MZ
    Mikinsey Zenor
    Oct 9, 2025
    1.0
    Placed order on 09/22/25 and paid expedited shipping for estimated delivery 09/29/25-10/01/25. Package sat in Memphis, TN for 10 days, untouched and no updates. Finally FedEx said updated deliver for 10/08, didn’t happen. Then it was 10/09 and it said delivery exception “No deliver attempt made because of holiday, business closed.” #1 It’s not a holiday and #2 I’m not a business. Beyond fed up with FedEx and the drivers that don’t feel like finishing their routes
  • SJ
    Sara Jackson
    Sep 17, 2025
    1.0
    0 stars for the gentelman that delivers to Bloomfield Apartments. He leaves residents packages at the office door when the aparment number is clearly marked on there. I spoke to a customer service rep to keep him from doing this and nothing has changed. He specifically told me he does not know where the apartment is located and will not take the time to look for it. He refused to give me his name, so I will be calling again. I will also be telling my residents that have packages delivered from Fedex to call and make a complaint. He delivered a package today that was for apartment 34. The apartments are marked and God forbid this young kid walk up 3 flights of stairs. Pure laziness!

Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Columbus, IN?

The FedEx Ship Center offers packaging supplies, boxes, and various FedEx shipping services including expedited, standard, economy, and international shipping options.

What are the operating hours of the FedEx Ship Center in Columbus?

The center is open Monday through Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.