FedEx Ship Center

3.7
218 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Columbus, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1771 Kenholt Dr, Columbus, IN
47201, United States

Hours

Reviews

3.7
218 reviews
5 stars
115
4 stars
28
3 stars
20
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including misdeliveries, delays, and lack of communication regarding delivery status.

Customer Service

While some reviews praised the helpfulness and friendliness of staff, many others expressed frustration with unhelpful or rude customer service experiences.

Efficiency

Customers noted a mix of quick service and significant delays, with some packages taking much longer than expected to be delivered.

Mixed Experiences

Overall, feedback varied widely, with some customers having positive interactions while others faced serious issues with delivery and service.
  • BG
    Brent Gordon
    Dec 16, 2025
    5.0
    📬
  • RH
    Roxanne Halversen
    Dec 10, 2025
    1.0
    Absolute nightmare. There is no way to communicate about a delivery. The app was useless. They kept trying to deliver a package that needed a signature while I was out of town. They finally notified me they were sending it back to the shipper. Again, I had no way to get ahold of them and the FedEx location was a hour from my home! I called the shipper and they said they could reship the item after they got it back. What a nightmare.
  • HG
    Hector Garcia
    Dec 9, 2025
    4.0
    Buena atención son amables
  • WM
    William Morgan
    Dec 5, 2025
    5.0
    Quick friendly and efficient .
  • BB
    Brandon Smith (bsualum07)
    Nov 8, 2025
    1.0
    I have a follow up to my review from earlier today. Karl delivered one of the two packages that was on his truck for delivery to my house but couldn't be bothered to grab the second box. What a great representative of FedEx and the Teamsters! When I called to file a complaint for the second time in two days, the customer "assistance" representative put me on hold when I said that I wanted to speak to a supervisor to file a complaint against Karl and his repeated unprofessionalism and lies. They then claimed that there was no one available and that I should contact my shipper for further assistance. What is the shipper going to be able to do? They can't retrieve the package and deliver it themselves. FedEx once again proves why their drivers suck and don't care about doing there jobs whatsoever.

Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Columbus, IN?

The FedEx Ship Center offers packaging supplies, boxes, and various FedEx shipping services including expedited, standard, economy, and international shipping options.

What are the operating hours of the FedEx Ship Center in Columbus?

The center is open Monday through Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.