The UPS Store

3.1
78 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2587 in Carmel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Fountains Conference Ctr Plaza On Carmel Drive & Aaa Way.

Details

  • DeliveryNot available

Location

The UPS Store
484 E Carmel Dr, Carmel, IN
46032, United States

Hours

Reviews

3.1
78 reviews
5 stars
36
4 stars
4
3 stars
2
2 stars
7
1 star
29
  • RB
    R B
    Oct 13, 2025
    5.0
    Every single time I am here, Adam and his brother are absolutely excellent. I have had to ship several unusual items over the years, often at a large cost, and they have found ways to get it done in a secure and affordable way. They are patient and helpful whenever I ask a bunch of questions...I literally only ship packages at UPS because of these guys and I feel a sense of relief when I know they are working, especially if they are the ones handling the transaction and the package. UPS is lucky to have them; they would be wise to make sure they find a way to keep Adam and his brother around long term.
  • MM
    MaKenzie Mabie
    Aug 4, 2025
    1.0
    Jeanna and the other man who was working 8/4/2025 are so rude. Disrespectful and not helpful whatsoever. Didn’t take in any consideration or nothing. I understand you need to do your job the correct way, but at the same time my daughter who is 2 years old I don’t carry around her birth certificate 24:7.
  • SW
    Sarah Woodmansee
    Aug 2, 2025
    5.0
    They should know me by name! Every time I have an Amazon return, this is my go to place. The staff is efficient and always pleasant. They have the tendency to get very busy and still make it easy to make my returns.
  • RW
    Revy W
    Jul 9, 2025
    1.0
    Was returning a package with Quinten and he told me it would cost for the print from Amazon. I explained to him that I didn't wish to pay and I'll return the item to another store. He demanded I pay for the shipping tag and when I refused, aggressively took the tag and told me not to let the door hit me on the way out. I was verbally attacked. I went back to ask for a manager to call me and was told I will get a call back tomorrow. It was a very uncomfortable and uncalled for situation. From reviews I'm reading, Quinten is notorious for being a rude and starting conflict with multiple customers. Are you seriously continuing to letting this man represent your business? This is not allowing for a safe and professional environment to your customers Thank you for replying...this happened on July 9th 2025 between 5pm and 6pm. I did not get a call from the manager..
  • CE
    Chris Evers
    Jul 7, 2025
    5.0
    I can't thank this team enough. They helped me send an international shipment worth about $2500. Mexico customs held the package for no reason for 4 months with no way for me to reach the local UPS office. UPS denied my insurance claims on the package because it wasn't damaged in transit. Adam and the GM of this location went above and beyond to help me get a resolution to my issue. Thank you!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2587 in Carmel offer?

The UPS Store #2587 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #2587 located?

It is located at 484 E Carmel Dr, Carmel, IN 46032, US, in The Fountains Conference Center Plaza on Carmel Drive & Aaa Way.