The UPS Store

3.4
124 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0973 in Carmel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Park Plaza At 146th And North Meridian (Next To Marsh).

Details

  • DeliveryNot available

Location

The UPS Store
1950 E Greyhound Pass, Carmel, IN
46033, United States

Hours

Reviews

3.4
124 reviews
5 stars
66
4 stars
7
3 stars
4
2 stars
5
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness and helpfulness, while others were reported as rude and unhelpful.

Efficiency

Many customers appreciated the fast service and efficiency of the staff, although there were complaints about long wait times and understaffing during busy periods.

Notary Services

Numerous reviews highlighted issues with notary services, including unavailability and improper handling of documents, leading to customer frustration.

Pricing Transparency

Customers expressed dissatisfaction with unexpected fees for services like printing labels and notary services, leading to perceptions of unfair pricing.

Store Management

Several reviews mentioned poor management practices, including lack of communication and follow-through on customer issues, contributing to negative experiences.
  • JG
    J G
    Nov 16, 2025
    1.0
    I have never walked into a store that stunk so bad of marijuana. You will get a contact high walking into this location.
  • BS
    Bradley Snyder
    Nov 1, 2025
    5.0
    Well really could of been better but had to make extra trip cause the guy that did the notary didnt do it right
  • JR
    Janice Ruiz
    Oct 31, 2025
    5.0
    Fast and efficient service
  • KC
    Kar C
    Oct 14, 2025
    1.0
    Beware!, do no hand over the credit card to the associate at the counter at this location. I saw some unauthorized transactions on my credit card after using it at this location. This is the only time I handed over my credit card to somebody and my DL for the FROM address.
  • AM
    Anna M
    Oct 8, 2025
    1.0
    Just left store 8/8/25 6:15 pm. Young lady was talking to someone she had her ear buds in to concerned telling other employee to get some one here quickly to get Computer shut down , she wants to hurry up and leave and she walks out a few minutes before the store closes The other employee who was a guy said.I don't even have the balls to do that.She said well , i'm out of here , i'm the customer standing listening to this ridiculous

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Carmel provide?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.