Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0973 in Carmel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Park Plaza At 146th And North Meridian (Next To Marsh).
While many customers praised the friendly and helpful staff, there were numerous complaints about rude behavior and poor service experiences.
Efficiency
Customers appreciated the fast service and quick processing times, although some reported long waits due to understaffing.
Notary Services
There were significant complaints regarding the availability and quality of notary services, with multiple customers experiencing issues with appointments and service.
Store Management
Several reviews highlighted dissatisfaction with management's handling of customer issues and lack of follow-through on commitments.
Pricing Transparency
Customers expressed frustration over unexpected fees for services like printing labels, leading to perceptions of unfair pricing.
JM
Janet Minton
4 days ago
5.0
The UPS store on Greyhound Pass is the best!
Everyone here is always extremely kind and quick. They also are always willing to help if needed. Believe me, it’s NOT like that everywhere!!
HS
Hannah Susong
4 days ago
5.0
It was easy to do my Amazon return, the employees were very nice and helped me tape my return package quickly and efficiently
CC
Chris Carpenter
Dec 30, 2025
5.0
Super fast and easy with a preprinted label. Trading in a phone was smooth. Wish all shopping places were this easy!
KK
Kristinafh
Dec 22, 2025
5.0
This is my first time visiting this particular ups store. I love that it is locally owned and operated. I had a bazillion different packages to return for various retailers and they were all shapes and sizes. I interacted with two employees - John who I think is the manager - and someone else (I forgot to look at his name tag). Both were wonderful - pleasant - warm - everything you could hope for in customer service. I didn’t have to stand in line for long but I listened / watch the interactions with the other customers and these few folks at this location are just genuinely nice people.
DV
Dan Ventling
Dec 5, 2025
1.0
First off the employees are always helpful and pleasant. The main issue is that I have a mailbox that I pay for. Since their remodeling effort they have been removed and they place my mail in an envelope. I have to wait in line every time I want to get my mail. This is very inconvenient and not what I paid for. This has been going on now for several months with no end in site. We have not received any notice on when we can expect our mailbox will be reinstalled. Totally disappointed with the management and the mess they have left the store.
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Carmel provide?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.
What are the operating hours of The UPS Store #0973 in Carmel?
Monday through Friday, The UPS Store is open from 8:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Is The UPS Store #0973 open on holidays?
The UPS Store is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19, but remains open on others; please check their website for exact holiday hours.
Where is The UPS Store #0973 located in Carmel?
It is located at 1950 E Greyhound Pass, Suite 18, Carmel, IN 46033, inside Village Park Plaza at 146th and North Meridian, next to Marsh.
What payment options are accepted at The UPS Store #0973?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I contact The UPS Store #0973 via email or phone?
Yes, you can reach them by phone at +1 317-575-9432 or by email at store0973@theupsstore.com.
Are there any special offers available at The UPS Store #0973?
Yes, customers can save big with special offers and coupons available on their website under the special offers section.
What nearby places can I visit when I come to The UPS Store #0973?
Nearby you can visit Verizon for mobile phone services, Bed Bath & Beyond for home decor and kitchen needs, and First Watch for breakfast or brunch.
How can nearby places like Verizon and Bed Bath & Beyond be useful during my visit to The UPS Store?
You can combine your errands by visiting Verizon for telecommunications needs, Bed Bath & Beyond for home goods, and then conveniently stop by The UPS Store for your shipping and printing services all in the same area.
Are there any local dining options near The UPS Store #0973?
Yes, First Watch is a nearby breakfast and brunch restaurant where you can enjoy a meal before or after your visit to The UPS Store.