United States Postal Service

2.7
99 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 411 E Northfield Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
411 E Northfield Dr, Brownsburg, IN
46112, United States

Hours

Reviews

2.7
99 reviews
5 stars
38
4 stars
2
3 stars
3
2 stars
6
1 star
50
  • AL
    Ame Lahiff
    5 days ago
    2.0
    Only one person working and I always have to wait
  • VA
    Vegas on the AT
    Dec 31, 2025
    1.0
    Avoid this place like the plague !!! They screwed up 2 priority mail pkgs,, 1st pkg took 23 days...The 2nd pkg is now 16 days and counting...
  • AA
    Avelyn
    Dec 23, 2025
    1.0
    horrible customer service! it used to be the best! the 2 African ladies were rude not helpful and didnt care, they were out of forms, i went to print out the forms at ups store in less than 15 mins, came back inside my time and one was smiling and the other one said i had to do another appointment, i explained how hard it was for husband to get on same schedule as he is a city employee, did not deserve that customer service, because of our business they have a job!
  • HH
    Haley Hobbs
    Sep 15, 2025
    5.0
    Genuinely the best post office I’ve used and I’ve lived all over. Thank you guys for always being kind and answering questions ❤️
  • EJ
    Esther Jerome
    Sep 2, 2025
    1.0
    Terrible customer service , I had a 9:45 passport appointment I get there 9:17 a lady told me they don’t have applications I need to go get one somewhere else which I did drove to another post office to get the application I went back to the post office at 9:53 she said that they only considered 5 minutes late no 8 minutes I lost my appointment. They need people who cares for others and love their job on that place. She was rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.