Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2672 in Brownsburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Of Kmart, 267 & Northfield Drive.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
139 reviews
5 stars
92
4 stars2
3 stars0
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Damien, TJ, and Dario for their outstanding service.
Management Issues
Several reviews highlighted dissatisfaction with the new ownership and management, noting a decline in service quality and staff morale compared to previous experiences.
Service Efficiency
While many customers appreciated the quick service, some reported long wait times and inefficiencies, particularly during busy periods or due to understaffing.
Negative Experiences
A number of reviews mentioned rude or unhelpful staff, particularly in specific instances, leading to frustration and disappointment among customers.
Pricing Concerns
Customers expressed dissatisfaction with increased prices for services, particularly for printing and shipping, which they felt were no longer competitive.
- NHNicole HardisterJan 3, 20261.0This is probably the worst UPS Store around. Every time I go in there (which I dread), these employees constantly complain out loud to customers about their job and the owners. After going through a renovation, I would expect a cleaner environment. Don’t get a mailbox here either. No one including the owner doesn’t know how the hell those work either. This isn’t good for business!
- LCLiz ComerDec 31, 20255.0Taniel was so, so helpful with my Amazon returns. I had multiple similar items and struggled to match codes to items. She patiently assisted me!
- ESErin SiglerDec 26, 20255.0The staff member i worked with was so kind and helpful. Would Definitely recommend this store!
- KWKristin WeberDec 23, 20255.0This store and their employees have certainly made positive changes. I use to dread coming here because of the level of rudeness of the staff. Not anymore. Hands down the friendliest and kindest customer service received today. Damien helped us today and was so genuinely happy, friendly and kind. His entire vibe was felt amongst his team members and the atmosphere of the store. This store and our community are fortunate to have him.
- PJPatricia JonesDec 19, 20255.0Traveil was helpful and informative during my transaction. All clerks were patient and kind...even though people were frustrated because they had waiting until so close to the holiday to ship their items.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Brownsburg?
The UPS Store in Brownsburg is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is The UPS Store in Brownsburg open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 5:00 PM.
Where is The UPS Store #2672 located in Brownsburg?
It is located at 124 E Northfield Dr, Ste F, Brownsburg, IN 46112, United States, north of Kmart at the intersection of 267 & Northfield Drive.
What services does The UPS Store in Brownsburg offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What payment options are accepted at The UPS Store Brownsburg?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any languages other than English spoken at The UPS Store Brownsburg?
Yes, German is spoken at certain times of the day.
Can customers find places to eat near The UPS Store in Brownsburg?
Yes, nearby you can find several fast food options like Blimpie, Five Guys, China’s Best buffet, Firehouse Subs, and TCBY frozen yoghurt shop.
Where can customers get jewelry repair services close to The UPS Store Brownsburg?
Rudy’s Watch & Jewelry Repair is located nearby and provides jewelry repair services.
Are there financial services available near The UPS Store Brownsburg for local businesses?
Yes, Elite Financials is an accounting service located near The UPS Store, which could assist local businesses.
Is there a nearby place to get home goods or window installation services near The UPS Store?
Yes, Brownsburg Blinds & Shutters offers window installation and home goods services near The UPS Store in Brownsburg.