Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 120 W Rochester St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
6 reviews
5 stars
1
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3 stars
1
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1 star
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AA
Amber
Mar 12, 2025
1.0
Why are the employees at this location so miserable? Seriously, every single time I've gone in there they act as if you've ruined their entire day! I went in for a book of stamps today. The employee was busy putting mail in the post office boxes. Not a big deal. I waited less than 2 minutes before she appeared. She came around the corner and I could already tell she had an attitude. I told her what I needed and she barked the total at me. Then as I waited to tap my card to pay for them, she reached over and tapped the green face that popped up. There was a red face, yellow face, and green face. So I assume that was to rate MY experience at the post office before paying. Why did she rate MY awful experience with her as green? She's obviously had bad reviews before! I am not the only person who has had issues with this location. I think it's really odd that all of the reviews over the past few years are no longer available on Google too. They need to get rid of these rude employees at this location! If you can't handle dealing with customers face to face, get a new job!!!!!
CH
collin held
Jul 4, 2020
3.0
Sometimes rude sometimes helpful.
AW
Alexis Wise
Jun 25, 2020
2.0
Counter attendant is at times rude and condescending. They are not understanding about things that are out of your control. Constantly giving "lectures" about procedures that again have been explained as out of my control. Has tried to tell me packages weren't there although trackers said they were. Lost a package of mine once, but was helpful in locating it and communicating with me personally for it to be retrieved. Just needs to work on "bedside manner" when it comes to dealing with customers. Many friends of mine have opted with mailboxes curbside to get away with going into the post office to deal with them.
ZB
Zach Brubaker
Sep 23, 2019
1.0
Have nothing but issues with the older women. It's like she takes pleasure with making things difficult. I think it's about time to replace her. She's very rude!
HJ
Heywood Jahblohmi
Dec 16, 2017
5.0
The lobby is always kept clean, with friendly staff.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 120 W Rochester St offer?
This location offers mail and package shipping, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You need to complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available.
What are the Post Office hours on weekdays and weekends?
Monday to Friday: 9:00 AM - 11:30 AM and 12:30 PM - 4:00 PM; Saturday: 8:00 AM - 12:00 PM; Sunday: Closed.
Can I get a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person by bringing two valid IDs and your completed application to the Post Office.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this post office for details.
Are there nearby banks to this Post Office where I can access financial services?
Yes, Lake City Bank and Wells Fargo Banks are nearby, which can be convenient for financial transactions before or after visiting the Post Office.
What dining options are near the Post Office if I want to grab a meal?
Nearby restaurants include Dilly's Restaurant and Bar, A-Town Pizza Company, Subway, and El Buen Sabor, great for a meal before or after your visit.
Where can I find a pharmacy near the Post Office for any medical or prescription needs?
Webb's Family Pharmacy is located nearby and offers pharmacy services and retail items.
How can nearby public services assist me when visiting the Post Office?
The Town of Akron offices and Akron Police Department are close by, providing useful public and safety services during your visit.
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