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Brand Certified

United States Postal Service

2.3
(6 reviews)

Business Details

120 W Rochester St, Akron, IN
46910, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 120 W Rochester St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 W Rochester St, Akron, IN
46910, United States

Hours

Reviews

2.3
6 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
2
1 star
2
  • AA
    Amber
    Mar 12, 2025
    1.0
    Why are the employees at this location so miserable? Seriously, every single time I've gone in there they act as if you've ruined their entire day! I went in for a book of stamps today. The employee was busy putting mail in the post office boxes. Not a big deal. I waited less than 2 minutes before she appeared. She came around the corner and I could already tell she had an attitude. I told her what I needed and she barked the total at me. Then as I waited to tap my card to pay for them, she reached over and tapped the green face that popped up. There was a red face, yellow face, and green face. So I assume that was to rate MY experience at the post office before paying. Why did she rate MY awful experience with her as green? She's obviously had bad reviews before! I am not the only person who has had issues with this location. I think it's really odd that all of the reviews over the past few years are no longer available on Google too. They need to get rid of these rude employees at this location! If you can't handle dealing with customers face to face, get a new job!!!!!
  • CH
    collin held
    Jul 4, 2020
    3.0
    Sometimes rude sometimes helpful.
  • AW
    Alexis Wise
    Jun 25, 2020
    2.0
    Counter attendant is at times rude and condescending. They are not understanding about things that are out of your control. Constantly giving "lectures" about procedures that again have been explained as out of my control. Has tried to tell me packages weren't there although trackers said they were. Lost a package of mine once, but was helpful in locating it and communicating with me personally for it to be retrieved. Just needs to work on "bedside manner" when it comes to dealing with customers. Many friends of mine have opted with mailboxes curbside to get away with going into the post office to deal with them.
  • ZB
    Zach Brubaker
    Sep 23, 2019
    1.0
    Have nothing but issues with the older women. It's like she takes pleasure with making things difficult. I think it's about time to replace her. She's very rude!
  • HJ
    Heywood Jahblohmi
    Dec 16, 2017
    5.0
    The lobby is always kept clean, with friendly staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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