Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5361 in Yorkville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
173 reviews
5 stars
126
4 stars
7
3 stars
3
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Jazmin and Marty for their excellent service.
Mixed Experiences
While most reviews were positive, there were notable complaints about rude customer service from certain staff members, particularly regarding a new manager's behavior.
Pricing Transparency
Several customers expressed frustration over unclear pricing, particularly regarding shipping costs and additional fees for packaging.
Efficiency
Customers frequently highlighted the quick service and efficiency of the staff, even during busy times, making the experience generally hassle-free.
- LFLupe FloresDec 23, 20251.0Very rude customer service. Walked in one day and there was an older gentleman who didn’t care to greet me. Was ignored until a lady helped me. Called about a tracking number I was mistakenly putting into the wrong website and although it was user error on my end, the lady helping over the phone was overall not very pleasant.
- BPBecca PetrieDec 6, 20252.0They price bait you by telling you your total of shipping but not of the box and dont tell you the price of the box until after youve paid. 10$ extra for the box. 33$ to ship something less than 2lbs domestically. If you dont want the price to change secretly right before you swipe your card, go somewhere else. They dont tell you the updated price after adding the box, they just tell you the price of shipping. I dont mind paying the 10$, however i feel scummy paying that price when it is not told up front to me.
- LDLeland DippoldDec 3, 20255.0Amazing Service. Fast workers. Nice workers. Got the line cut down very quickly when i walked in. The new Self Service machine is very nice. Only takes about 45 seconds to do yourself.
- RCRoxanne CovarrubiasOct 29, 20255.0Adam was patient and kind with assisting me with printing out a wedding project
- NDNicole DanzellOct 6, 20255.0fast, friendly
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store #5361 in Yorkville?
The UPS Store #5361 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5361 located?
It is located at 1905 Marketview Dr, Unit 100, Yorkville, IL 60560, USA.
What are the opening hours of The UPS Store #5361?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays. Some holidays may affect hours.
Is The UPS Store #5361 accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
What payment methods does The UPS Store #5361 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I pick up orders in-store at The UPS Store #5361?
Yes, The UPS Store #5361 offers in-store pickup for orders.
Are there any special offers or coupons available at The UPS Store #5361?
Yes, you can save big with their special offers and coupons available via their website.
What nearby legal services are available near The UPS Store #5361?
Nearby legal services include Wyeth Law specializing in estate planning and The Law Office of Aaron J. Vanagaitis offering real estate and general legal services. These can be convenient if you need legal document assistance alongside your visits to The UPS Store.
Where can I find nearby dining options when visiting The UPS Store #5361?
You can visit nearby restaurants such as Rosati's Pizza Pub of Yorkville, Popeyes® Louisiana Kitchen, Wendy's, Burger King, Millhurst Ale House, Craft'd Yorkville, and Domino's Pizza for a variety of dining options before or after your visit.
What nearby services might be helpful for my business or personal needs near The UPS Store #5361?
Nearby services include Reger Laser for IT and appliance repair, Shred Nations for shredding services, T-Mobile Authorized Retailer for mobile phones, and Pet Supplies Plus Yorkville for pet products, all convenient to visit alongside The UPS Store.