United States Postal Service

2.2
117 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11114 S Harlem Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11114 S Harlem Ave, Worth, IL
60482, United States

Hours

Reviews

2.2
117 reviews
5 stars
30
4 stars
4
3 stars
1
2 stars
3
1 star
79
  • AC
    Ahmad Chaaban
    Dec 17, 2025
    1.0
    The worst experience i have ever had since the day i was born , a very ignorant lady short hair was tending to build a Christmas tree with a bad attitude which looked funny doing both things at the same time , asked me to handle her my FLAT RATE PRIORITY MAIL ENVELOPE that i ship every day with the same rate $8.40 as i ship titles from my dealership Daily LITERALLY daily for the past god knows years and whats more funny is that i got the price from USPS Website as am a signed up member , with the worst attitude said she wont ship it and she wont do till i put it in a more expensive envelope rate i still have no idea why and told me if i cant handle attitude i shouldn’t be at this location i can swear on everything she said that , so people please stop paying money to this location its supporting the worst employees to be even worse since the management forever wont do nothing about it todays date is 12/17/2025 morning shift 10:00Am if the management cares to check who that unsophisticated woman was
  • RS
    Richard Stark
    Nov 5, 2025
    1.0
    When i sent out a package this post office did not give me an option for the tracking number. So i list my refund on my order
  • JM
    Jamila Moore
    Oct 23, 2025
    1.0
    Delivered my package to the string house because their printer smudged the correct address
  • DB
    Dennis Bibly
    Oct 22, 2025
    1.0
    Worst facility I've ever experienced the guys behind the counter tried charging me for tape to take up a box that I was sending that's a scam ...until I called him out on it then magically tape appeared. Then the other gentleman as I go to pay I ask him to explain what I was signing he said if I can't read it I shouldn't be sending packages ...I only asked because I needed help understanding that made me feel really bad I never been treated like this anywhere in my 48 years on this planet
  • TH
    Tiara Hall
    Oct 10, 2025
    5.0
    I want to express my gratitude for the outstanding customer service I received during my passport appointment. The representative was extremely professional, patient, and efficient. He ensured all my paperwork myself and child was in order and provided clear instructions on the next steps. His attention to detail and positive attitude made the experience smooth and pleasant. Highly recommend this location for passport services! Thank you again LeByron!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.