Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2 Plaza Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
219 reviews
5 stars
46
4 stars
12
3 stars
5
2 stars
8
1 star
148
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays in mail and package deliveries, with some packages going missing or being marked as delivered without being received.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unprofessional behavior, and a lack of accountability for lost or delayed mail.
Understaffing
Frequent complaints about being understaffed, leading to long wait times and inadequate service during busy hours.
Management Problems
Customers expressed frustration with management's inability to address ongoing issues, including mail theft and poor service quality.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating some inconsistency in service quality.
- NNNNov 17, 20251.0Mail does NOT get delivered to Windsor lakes. I haven’t received mail in MONTHS. African American female clerk refused to check for any held first class lettered mail such as a credit card without a tracking number which doesn’t exist on my end. Straight lazy. They are absolutely supposed to check every single time for held first class mail. Postmaster needs to fix this office. The terrible reviews are warranted.
- VSValdemaras SarkanasOct 13, 20251.0Retail hours business days till 6:30 pm. 6pm nobody here. No good no good
- JSJeri StadnickiSep 28, 20251.0Friday I asked my mail carrier not to cut through my memorial garden that holds my late daughter’s ashes. She told me I’d have to move my mailbox and today said she would “step on your dead daughter's ashes” to deliver mail. 💔 I feel disrespected, threatened, and heartbroken. I’ve lived here 50 years and never had this problem before. I did file a police report. #USPS #RespectMemorials #GrievingMother #SeniorCitizen #CustomerService #DoBetter #Compassion #Respect
- MPMarilyn PolicelloSep 21, 20251.0My regular mailman disappeared about 6 months ago. Since then the mail service has been deplorable, late delivery’s, other people’s mail, no mail at all. Today I found out a rebate check mailed to me was stolen & cashed. I’d like to remind the woodridge post office that Jeff Bezos is waiting in the wings for all you people. Maybe you should do your jobs!
- DPdarlene provenzanoSep 2, 20251.0I don't understand what has happened with mail delivery in Downers Grove, my mail always came by 1 in the afternoon for over 30 years. Now I am lucky if it comes by 7 o'clock at night. I also go days with no delivery al all. Maybe it would help if people did their job and stayed off the phone
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 2 Plaza Dr offer?
They offer mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the business hours of this USPS location?
Open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at USPS website, then complete the setup in person.
Is 24/7 lobby access available for PO Boxes here?
Most USPS locations offer 24/7 lobby access to PO Boxes but check this location for specific hours.
Are there nearby government or community centers where I can go after visiting the Post Office?
Yes, Woodridge Village Hall and the Village of Woodridge Government office are nearby for local government services.
Where can I find nearby educational or library resources in the area?
Woodridge Public Library and Westwood College - Dupage Campus are close by for learning and research.
Are there recreational or community facilities near the Post Office for visitors?
Yes, Cypress Cove Family Aquatic Center and Woodridge Park District offer recreational activities nearby.
What contact options are available for the United States Postal Service at this location?
You can call the local phone number +1 630-515-9070 or the main USPS number +1 800-275-8777.