United States Postal Service

2.4
24 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 161 E Ferguson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
161 E Ferguson Ave, Wood River, IL
62095, United States

Hours

Reviews

2.4
24 reviews
5 stars
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3
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0
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1 star
15
  • TT
    The69th Tigrex
    Jun 25, 2025
    5.0
    This specific post office was very nice! Always a pleasure to drop off my stuff for shipping with the workers behind the counter here!
  • JJ
    Justin
    Mar 21, 2025
    1.0
    Worst experience ever. Their system took 700 from me. They only refunded $350. Getting lawyer as soon as possible.
  • JM
    Jill Moore
    Feb 13, 2021
    1.0
    Well my last post was deleted by the Wood River Post Office. My guess is because they did not like hearing the truth. The Post Master Jane, went out of her way to not help me considering my package was mailed out of her post office December 1, 2020 and then only to be returned under false actions back to my house instead of the military base in S. Korea like it was intended almost 3 months later. It is one thing to be overwhelmed, during the holidays, but then to refuse to refund my postage because of the mistakes caused by the USPS is another thing. I had to get the USPS advocate group involved and they 100% agreed with me and requested the post office to issue my refund. Thank goodness for them because, it was clear the Post Master does not understand the proper procedures or have the common decency to do what is right. The fact that they took down my original response proves once again that a formal apology from Jane is just too much. It's sad that she made no effort to resolve the problem and thus the horrific 2.7 rating of this post office. In my eyes the Wood River Post Office deserves 0 stars.
  • TT
    Tiffxster
    Apr 2, 2020
    1.0
    rude workers
  • MC
    M Cohn
    Feb 8, 2018
    4.0
    It has to do beans are post office closed down

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.