Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 270 N Wood Dale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
80 reviews
5 stars
31
4 stars1
3 stars1
2 stars
5
1 star
42
JW
Jaden Wease
Feb 23, 2026
1.0
I had a very frustrating experience at the United States Postal Service – Wood Dale Post Office during my passport appointment today. I scheduled an appointment for 10:00 AM and arrived five minutes early, expecting the process to go smoothly since it was my first time applying for a passport.
Unfortunately, the front desk associates and the employee handling passports seemed completely unprepared to answer basic questions. The first issue was that they refused to accept my birth certificate, claiming it was not an original — even though it had the official seal and was clearly not a copy. The second issue was being told I arrived late, which was simply not true. Despite having an appointment and arriving early, I still had to wait about 12 minutes in line behind customers shipping multiple parcels.
The associate then told me to go to the United States Postal Service – Itasca Post Office because they supposedly accept walk-ins daily. After going there, I learned that information was incorrect — they only accept walk-ins Tuesday through Friday.
What makes this situation even more frustrating is that when I went to the Wood Dale location the week prior to ask about applying for a passport, I was only told to schedule an appointment. No one mentioned the Itasca location or their walk-in availability, which could have saved me time and stress from the beginning.
However, once I arrived at the Itasca location, the experience was completely different. The postal worker there carefully reviewed all of my documents and verified that everything I had brought was valid and correct — including my birth certificate that Wood Dale refused to accept. They were professional, helpful, and answered all my questions without any hassle. They even went above and beyond by accepting and processing our application on a day they normally do not handle passport applications.
Overall, the Wood Dale location needs to show more understanding and respect toward customers, especially first-time passport applicants, and ensure accurate information is given. On the other hand, I highly recommend visiting the Itasca, IL location if you have the opportunity. Their staff was knowledgeable, accommodating, and truly provided excellent customer service.
JC
Juan Carrillo
Feb 21, 2026
1.0
I don't understand how it's still open, or at least why the same people are still there? They made me miss my appointment three times, when they could have explained everything the first time I needed them. They're really useless; the service is terrible.
DP
dan p
Feb 11, 2026
1.0
CHAOS...
SG
Sandra Mertens Lo Galbo
Jan 24, 2026
1.0
I don't understand why there is only 1 person working here on Saturday morning? I've been next in line for 30 minutes because the guy in front of me had 9 certifieds and the worker was slow. The line behind me keeps getting longer and longer. The lady was really nice and thanked us for our patience but there is no excuse for not having a2nd person to help.
ZF
zagi fohr
Nov 26, 2025
1.0
Another case of this post office losing packages. No update on an order for 3 weeks before they declared the package lost. Ship thru a different office if you can.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 270 N Wood Dale Rd offer?
This Post Office provides services for sending mail and shipping packages, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website and complete the setup in person at the Post Office with valid ID.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please confirm with the local office.
Are there any financial services near the USPS at 270 N Wood Dale Rd?
Yes, nearby financial services include TitleMax Title Loans, H&R Block, and Western Union for your convenience.
What nearby places can I visit if I want to combine errands with a USPS visit?
Close to the Post Office are Shell gas station, Flash Sale Hub discount store, and MeoWoof Kittens & Puppies pet store.
Are there nearby religious or community places near this Post Office?
Yes, nearby religious and community places include Holy Ghost Religious Education, Church Of The Holy Ghost, Holy Ghost School, and Holy Ghost Church.
How can I get to the United States Postal Service location using nearby landmarks?
The Post Office is near Northwood Station, a notable landmark that can help you find the location easily.
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