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Visit your local Post Office™ at 3710 E Wonder Lake Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Why the low scores...? I have NO idea! This is the only post office I've ever been to where there's rarely a line. And...the employees are genial...and speak ENGLISH!
VV
Vic
Jun 8, 2024
1.0
Honestly, I have never had any other problems with any USPS locations except this one. I have lived in this town for several years, and even in the depths of Rockford, I had better service. I am proud of the USPS and their carriers, even moreso because my grandfather was one for almost all of his adult life. But every single person I have talked to at this location is rude, and I will give you the energy I receive right back to you. I had to call this morning to ask if there was a way to pick up a package of medication I was receiving in the mail today. It was required I sign for it and with a doctor's appointment coming up, I needed to see if I could get it earlier. I was told there was no way to reach the mail carrier and I would have to bring the slip in to pick it up if we miss him. Well, with the office closing at noon, and my appointment in Crystal Lake at 11:30, it was incredibly unlikely that I will be able to make it beforehand if it isn't intercepted now so I can pick it up. This medication is incredibly important that I pick it up today, as by Monday, being without it will significantly make my situation worse. When I asked about calling the mail carrier, I was told she could not call as it would be using a phone while driving. Okay, makes sense! What about sending him a message through his system? "Well, I could send him a message through his scanner. But that relies entirely on whether or not he'll see it." Okay! Great! That's a way you can reach out to him, please do so. "Okay, have a good day. *ends phonecall*" You don't even have my number to call me back if it gets dropped off for me to pick it up. I'm sorry that I am asking you to do your job, but it is your job, and I don't appreciate you giving me attitude for asking you to do your job.
PP
Paige
Jan 23, 2023
5.0
The staff was really friendly and super helpful. I've had a p.o. box there for months and anytime I have a question it's always answered to the best of their ability. My go-to post office whenever I need to send mail, pick up packages, and buy stamps.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service on 3710 E Wonder Lake Rd?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this location and do I need an appointment?
Yes, this location accepts first-time U.S. passport applications and photos by appointment only. You must schedule an appointment online before visiting.
What are the operating hours of the Wonder Lake USPS location?
It is open Monday through Friday from 8:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How do I get a PO Box at this Post Office?
You can reserve a PO Box online and complete your setup in person at this location with two valid IDs and a completed application.
Are PO Boxes accessible after regular lobby hours at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the location for details.
How much does it cost to get a passport photo here?
The fee for a passport photo at this USPS is $15.
What nearby food options are available around this USPS?
Customers can visit 'Polly Pocket House' or 'East End Pizza and Ice Cream' nearby for American-style meals, and 'Subway' for quick sandwiches before or after postal errands.
Are there nearby gas stations to this Post Office for convenience?
Yes, 'Citgo', 'bp America', and 'Graham's Marketplace - Wonder Lake' gas stations are nearby for fuel and convenience shopping.
What local services are near the USPS for home or automotive needs?
Nearby services include 'P & B Builders' for contracting, 'Rieke Tree Service' for building supplies, 'Adams Service' for auto repair, and 'Fresh Start Auto Center' for car sales.
Does this Post Office provide online resources or apps for customer convenience?
Yes, customers can use the USPS mobile app available for iOS and Android, and visit the provided website URLs for scheduling and managing services.