United States Postal Service

2.3
45 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3710 E Wonder Lake Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3710 E Wonder Lake Rd, Wonder Lake, IL
60097, United States

Hours

Reviews

2.3
45 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
2
1 star
28
  • TT
    TRW
    Jul 9, 2025
    5.0
    Why the low scores...? I have NO idea! This is the only post office I've ever been to where there's rarely a line. And...the employees are genial...and speak ENGLISH!
  • VV
    Vic
    Jun 8, 2024
    1.0
    Honestly, I have never had any other problems with any USPS locations except this one. I have lived in this town for several years, and even in the depths of Rockford, I had better service. I am proud of the USPS and their carriers, even moreso because my grandfather was one for almost all of his adult life. But every single person I have talked to at this location is rude, and I will give you the energy I receive right back to you. I had to call this morning to ask if there was a way to pick up a package of medication I was receiving in the mail today. It was required I sign for it and with a doctor's appointment coming up, I needed to see if I could get it earlier. I was told there was no way to reach the mail carrier and I would have to bring the slip in to pick it up if we miss him. Well, with the office closing at noon, and my appointment in Crystal Lake at 11:30, it was incredibly unlikely that I will be able to make it beforehand if it isn't intercepted now so I can pick it up. This medication is incredibly important that I pick it up today, as by Monday, being without it will significantly make my situation worse. When I asked about calling the mail carrier, I was told she could not call as it would be using a phone while driving. Okay, makes sense! What about sending him a message through his system? "Well, I could send him a message through his scanner. But that relies entirely on whether or not he'll see it." Okay! Great! That's a way you can reach out to him, please do so. "Okay, have a good day. *ends phonecall*" You don't even have my number to call me back if it gets dropped off for me to pick it up. I'm sorry that I am asking you to do your job, but it is your job, and I don't appreciate you giving me attitude for asking you to do your job.
  • PP
    Paige
    Jan 23, 2023
    5.0
    The staff was really friendly and super helpful. I've had a p.o. box there for months and anytime I have a question it's always answered to the best of their ability. My go-to post office whenever I need to send mail, pick up packages, and buy stamps.
  • JW
    Jessica Walsh
    Dec 11, 2020
    2.0
    Rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.