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United States Postal Service

3.0
(28 reviews)

Business Details

301 N Water St, Wilmington, IL
60481, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 N Water St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 N Water St, Wilmington, IL
60481, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

3.0
28 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
4
1 star
11
  • RM
    Rose Minter
    Dec 2, 2025
    1.0
    Very poor customer service. I dropped off a postage paid bubble envelope package in the outside mailbox. There has been no update on tracking and it has been almost a week. The lady who answered the phone told me that packages do not go in the outside mailbox. Never, has it been an issue at any other post office that I have used over the years. She didn't even ask me the tracking # to see what she could find out. I will not use this post office again, even though it is on my way to work.
  • BB
    ben burrell
    Apr 12, 2021
    1.0
    They come in late and they deliver the mail late. They need to come in on time and deliver on time.
  • EB
    Emily Brett
    Dec 8, 2020
    5.0
    I'm an Etsy seller who needs to ship out 60-90 packages a week, and I have tried several post offices in Chicago and have had multiple bad experiences with things not getting sent where they need to or getting lost in transit. Thsi is the first post office where that has been the case--AND the line is short, moves fast, and the people are kind. Wouldn't go anywhere else.
  • FD
    Fred DiFrancesco
    Jan 31, 2019
    5.0
    They always have A-1 Customer Service at the Wilmington Post Office. Always! Always! Always! They mostly know people by name, often inquire into the health of relatives who have been sick. In the 40 years I've lived here, I can't remember ever having a bad experience with anybody at the Wilmington Post Office.
  • AO
    Amy O
    Oct 25, 2017
    5.0
    Employees very kind and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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