Brand Certified
United States Postal Service
3.0(28 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
301 N Water St, Wilmington, IL
60481, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 N Water St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
28 reviews
5 stars
12
4 stars
1
3 stars0
2 stars
4
1 star
11
- RMRose MinterDec 2, 20251.0Very poor customer service. I dropped off a postage paid bubble envelope package in the outside mailbox. There has been no update on tracking and it has been almost a week. The lady who answered the phone told me that packages do not go in the outside mailbox. Never, has it been an issue at any other post office that I have used over the years. She didn't even ask me the tracking # to see what she could find out. I will not use this post office again, even though it is on my way to work.
- BCBritta CarreonSep 26, 20255.0Wonderful Customer Service! Always so helpful and friendly!!!!Love going there!
- KKKatzSep 8, 20251.0This is now the SECOND time im having to pick up my package from them. Then they gaslight you online and put "by customer request". I DID NOT, NOR HAVE I EVER ASKED FOR YOU TO KEEP A PACKAGE THATS SUPPOSED TO BE DELIVERED!! I am a busy mom who WORKS the hours the post office is even open! Their excuse last time was that they "didnt have enough people to get it delivered" EVEN THOUGH it showed it was out for delivery, and they just bring it right back to their station. WHY??? Deliver the damn package! UGH!!!
- FDFred DiFrancescoJan 31, 20195.0They always have A-1 Customer Service at the Wilmington Post Office. Always! Always! Always! They mostly know people by name, often inquire into the health of relatives who have been sick. In the 40 years I've lived here, I can't remember ever having a bad experience with anybody at the Wilmington Post Office.
- AOAmy OOct 25, 20175.0Employees very kind and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 301 N Water St?
This Post Office provides mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
What are the hours of operation for this post office?
Monday to Friday from 8:30 AM to 5:00 PM and Saturday from 8:30 AM to 12:00 PM; closed on Sunday.
How can I reserve a PO Box at this USPS location?
You can search and reserve PO Boxes online at the USPS website and complete your application in person.
Is there after-hours access to PO Boxes here?
Many USPS locations offer 24/7 lobby access to PO Boxes; check with this location for specific lobby hours.
What nearby places can I visit after mailing packages at the post office?
You can visit nearby shops such as Brick & Bloom for clothing and art, The Flower Loft for gifts, or Mimi's Cafe for coffee.
Are there fitness facilities near the USPS at 301 N Water St?
Yes, nearby fitness centers include Battle City Gym Cards and Collectibles, Wilmington Island Park District, and Fitness Advantage.
Where can I get dining options close to this Post Office?
Nearby dining options include Fox's Pizza Den, Mimi's Cafe, The Scoop ice cream shop, and The Corner Tap bar and pub.
How can nearby places help me when visiting the USPS location?
Nearby stores for shopping and dining make it convenient to run multiple errands; for example, you can mail packages then enjoy coffee at Mimi's Cafe or pick up flowers at The Flower Loft.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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