United States Postal Service

2.5
44 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1241 Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1241 Central Ave, Wilmette, IL
60091, United States

Hours

Reviews

2.5
44 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
2
1 star
26
  • CI
    Claire Ivey
    Oct 21, 2025
    1.0
    Accidentally sent my package back to the sender when they said they would hold it for 15 days- 100% mistake on their part
  • RJ
    Rowan Quinain, Jr.
    Sep 16, 2025
    2.0
    Giving two stars because in general, if I have an issue with a package or something, the staff at the physical location usually do their best to make it right. Whenever I have a package for pickup, I never have any issues and I'm usually in and out if there's no line. However, I just had a recent experience that was unable to be remedied and has left me basically S.O.L. with receiving a package. I had a package shipped to me by a seller that has shipped packages to me NUMEROUS times over the 3 years I've been living in the area. Never any issues at all. This seller has my address in the system and I am verifiably a resident there. Yesterday, I was due to receive another package. But it never came. I checked the tracking information and the package was marked as RETURNED TO SENDER. Not "attempted delivery," not "left in mail room" (which almost every package has been left before), it was straight up returned to sender. I called this location this morning. The man that picked up the phone was very apologetic. He said he scoured the entire office for it and could not locate it, so the package was actually returned all the way to sender. The man was nice and I could tell he felt really bad, and he would talk to the carrier that was on my mail route yesterday to figure out what happened. This man, and other similar office workers I've talked to in the past, are the reason I'm giving this location another star. However, there's really no excuse as to why this package was sent back for LITERALLY no reason. The mail carrier in charge of this package catastrophically messed up my delivery, and now either myself or the seller is going to be on the hook for resending it. I don't think there's any excuse for this; and they couldn't even mark it for pickup or to attempt redelivery, which would have been slightly inconvenient but not a huge loss? Ridiculous.
  • SS
    Svetlana Sasnovskaya
    Sep 8, 2025
    1.0
    The worst service in Chicago
  • SM
    Sir Gerald Jackson KTCH Grand Master
    Sep 5, 2025
    1.0
    Jewel ;the manager harasses customers.just terrible!
  • NE
    NK Esperes
    Feb 6, 2024
    1.0
    Disorganized, unfriendly. Would use another usps anytime over this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.