Staples

4.3
162 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Willowbrook, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
7199 S Kingery Hwy, Willowbrook, IL
60527, United States

Hours

Reviews

4.3
162 reviews
5 stars
108
4 stars
26
3 stars
8
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Doug, Nick, and Irma for their outstanding service.

Product Availability

Customers appreciated the store's well-stocked inventory and ability to find necessary items, although some noted issues with stock discrepancies.

Printing Services

The print services received mixed reviews; while many praised the quality and speed, there were complaints about technical issues and communication failures.

Store Cleanliness

Several reviews highlighted cleanliness issues, particularly in the restrooms, which detracted from the overall shopping experience.

Online Order Issues

Customers reported frustrations with online order fulfillment and delivery delays, indicating a need for improvement in this area.
  • PC
    Phil Chiricotti
    Nov 10, 2025
    5.0
    Less than 5% of any professional group is really competent. Nick Maes Ladner, store Manager at Willow brook, IL Staples, is at the top of the game. Highly recommended. Nobody better. For the most part, customer service is dependent on the individual rather than the umbrella. Nick is the man.
  • JC
    Joe Condon
    Oct 26, 2025
    1.0
    Horrible customer service
  • RS
    Roxanne Smith
    Oct 23, 2025
    5.0
    Staples always delivers good products and prices. Rewards program in $ helps get more products at Staples.. Aka Sue
  • SL
    Sonia-Rose Lyle
    Oct 23, 2025
    5.0
    I came here for my TSA Check appointment and it went well. The associate was very helpful and the TSA Check enrollment was straightforward. It's best to arrive at least ten minutes before your appointment just to be proactive and not waste the associate's time. Also, I like the TSA Check travel section where you can buy travel items for your plane trip (such as electrolyte packets), check in luggage and carry on luggage. Otherwise, the store is spacious and organized. Staff was available to answer any questions while I was shopping. Check out process was quick and easy. Overall, I recommend this Staples location.
  • SS
    Sheryl S
    Oct 14, 2025
    5.0
    Went to pick up an on-line order (which was seamless by the way), and the gentleman who retrieved my order was wonderful. Very kind, friendly and smiling! I’ve not encountered one employee at this Staple’s location who isn’t t helpful and courteous!

Frequently Asked Questions About Staples

What types of services does Staples in Willowbrook, IL offer?

Staples in Willowbrook offers printing, shipping, technology, travel, recycling services, and products essential for work and learning.

What are the store hours for Staples in Willowbrook?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.